Very bad hotel

Written: 9 september 2010
Travel time: 23 july — 12 august 2010
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 3.0
Amenities: 5.0
I stayed with my husband in July-August 2010. The tour was for 3 weeks. If not for the hotel, it would be possible to consider the holiday successful.
The cost of a ticket with a flight + breakfast (buffet) - 61 thousand rubles.
At first, I did not like the frank begging for a tip for dragging our suitcase to the door - 10 meters to the room. although we did not ask, they simply picked it up and carried it. I said that I had not exchanged the currency yet, to which the answer was that 100 r would suit me.
Placed on the 1st floor, although I asked for a quiet room, not on a karaoke bar, but placed just almost opposite the bar.

Music at night did not let us fall asleep (we are 50, we came to the sea to treat the nervous system, both teachers). Two days later, it's even worse - in the heat, a strong smell of urine from the window (opposite a stall with vegetables, it's not hard to guess). They invited the manager, she asked "what does it smell like? ". They changed the room only after 4 days, referring to the occupancy of the rooms.
The next room was on the 5th floor, overlooking the courtyard, and not the bush as in the previous one. It was very stuffy - they opened both the door and the balcony for ventilation - then the slatted ceiling in the bathroom rattled as hard as it could, so that it was audible to the neighbors. There was a stupefying smell of rot coming from the sewer holes in the bathroom, you have to wash it off with cold water to drown it out.
The neighbor smoked shamelessly all night, choking on the smoke that blew in our direction all the time. In general, on the beach there is a sea of ​ ​ u200bu200bsmokers and cigarette butts are certainly thrust into the sand, it is not possible to clean it with a cleaning machine from cigarette butts. We believe that fines should be imposed on those who smoke in public places. My husband took a seat on the beach early in the morning so that we would not breathe smoke.
Towels were changed frequently, the floors were washed every 4-5 days, the garbage was taken out daily, the bed was changed every 5 days. They left a tip of 2 lev every other day.
Breakfasts are very monotonous, there were a lot of fruits, fresh, but it was hot in the dining room, so I wanted to run away quickly.
There are 3 young girls at the reception who do not understand or pretend to be what they want. We waited 7 days for a clothesline to be hung on the balcony, stuffiness in the hall itself, how poor they work there.
There is no radio in the room, what they write on the Internet is not true! Hanging wooden box imitating radio.
Everything is paid - basins for washing, irons, refrigerators, fans. Not to be compared with Abkhazia - the nature is more beautiful there and all this was given for free.
There are cars on the sidewalks along the entire length of the road, and they wrote that Albena is the quietest place in Bulgaria, imagine what is happening in Sunny Beach or Golden Sands.

Excursion services are not true and expensive. The Bulgarian fiesta did not justify itself: no sooner had my husband and I left the table in the restaurant to go dancing, as we immediately discovered after 5 minutes that our dishes were taken away by the waiter, but we had not yet had time to touch the chicken. True, when I asked to bring - the dish was brought; )
It was not possible to see the dancing on the coals in the dark, we were all seated in our seats, and only after that the dancing began, and it is far from visible whether they are dancing on the coals or not!
The goods are mainly from China and everything is very expensive.
One thing made me happy - sand, warm clear sea, wide beaches, calm on the streets, the night sky was amazing with starryness, a lot of stars fell, it’s very good to sit on the beach and watch this beauty, but until something pulls you to Bulgaria next time, we can’t imagine , how do they go there 5 times in a row, are there any other places?
And on the last day, we learned from the restaurant waitress that the hotel was apparently working for the last season and would be demolished.
Let's hope that new life is breathed into it and the staff will be replaced with a more attentive to vacationers.
Translated automatically from Russian. View original