There are no 4-star hotels

Written: 5 september 2024
Travel time: 22 — 27 july 2024
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 5.0
Food: 4.0
Amenities: 3.0
When we arrived at 14:15 (check-in from 14:00), no one was waiting for us, and they only started cleaning the rooms when we checked in, so after a 32-hour drive, we waited another 1 hour in the hot lobby for the rooms to be cleaned. When we entered the room, the bed was wet. Dirty floor. I have never seen this in the rooms of Ukraine. Especially when the hotel claims that they have 4 stars, 2 of which they probably invented themselves. There were 0 explanations and apologies. Next in order.

1. Far from beaches. There is no normal road to the beaches.
2. To the nearest beach, walk for 20 minutes along the highway, in the best case, with a bicycle that won't crash the car.
3. Opposite the hotel - the construction of another hotel. Hence the dust and noise. Work there started at 7:00 a. m. , even on a SATURDAY!
4. The view is normal only at the top, but the travel agency accommodated us on the 2nd floor without even offering another one, even for an extra fee.

5. Cleaning was done once. For 4 stars this is ridiculous. Towels were changed once. Toilet paper was not given, they bought their own.
6.
No one cleaned the balcony, which was dusty from construction.
7. Garbage lay for days and smelled in the corridor, no one took it out.
8. Near the hotel, there is a garbage can that is rarely cleaned, stray dogs and the stench from it.
9. The food is always the same, there were interesting moments when they brought out fruit or desserts already when people had breakfast and left, it is interesting how they could have guessed, coming for breakfast at 8:00, that something else would be brought out at 09:30.
10. There were almost no vegetables, cereals and fiber.

Administrator Alicia is good and positive. This is the only good thing about this hotel))
Translated automatically from Ukrainian. View original