I do not recommend this hotel

Written: 18 july 2021
Travel time: 7 — 15 july 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 4.0
Food: 7.0
Amenities: 5.0
Number. We arrived at the hotel at 11 pm. We were given the key and we went to check in.
We went into the room and were stunned to say the least. Room 112 was on the 1st floor overlooking the wall, without a balcony and there was a road above, it felt like you were in the basement. The air conditioning and refrigerator did not work in the room, the towels were with large holes. I immediately went to the reception and asked to change the room. Grandfather, the administrator, in a mixture of Albanian, Italian and a few words of English, said that there were no other rooms.
Having barely spent the night, because opening the window is noisy, the dogs bark, and closing it - there is nothing to breathe and like in a bathhouse, in the morning we went to solve the issue with the number. Total: we changed the room for 2 days, we were able to change it only with the help of our tour. agent from Ukraine, who wrote to the host, as the administrators at the hotel said that they could not change, the manager said that there were no available rooms, and the hotel guide told them once that we were not satisfied with the room and that was all the help ended . By the way, the air conditioner was not repaired for us in 2 days, but they brought the fan ! ! And after the beach, we dried things on a chair near the window, since there was no balcony.

As a result, we paid 10 euros per night (60 euros) to change this disgusting room and gave us a room on the 4th floor - 413. With excellent sea views and a balcony, but the refrigerator did not work. When asked about the category of the new room, they answered me - standard, but the first room was also standard. So they have a shitty number and a normal one of the same category. This is if you suddenly thought that we ourselves bought a super economy.
At first I thought that we were so unlucky, but it turns out that this is their extra. earnings. Every morning, in the dining room, tourists asked how to find a manager, because they were settled on the 1st floor in gallim rooms (there are 2 of them - 111.112), as a result, people changed the number, someone paid extra 15 euros per day, someone 20 Refrigerators did not work for everyone, some did not have them at all. If you are going to a 4 * hotel and rely on hot water, then you can forget about it, with rare exceptions - a couple of hours in the evening and then not every evening.
Restaurant. With a beautiful view of two seas. Breakfast is the same every morning - scrambled eggs, sausages, cheese, ham, tomatoes, cucumbers, pancakes, sometimes croissants and oatmeal, 2 types of juice, coffee. Everything is pretty tasty. The restaurant worked only for breakfast, lunch and dinner - no, you had to look for where to eat.
Beach. It takes about 10 minutes to walk to the city beach, but keep in mind that there are no sidewalks, Albanians do not really let pedestrians through when you need to cross the road. The Ionian Sea itself is very beautiful, but there are cold currents in the sea, so not many people swim. Entrance in corals, there are stones.
To the city beach on the Adriatic Sea 30 minutes on foot. Again, go along the road, without sidewalks. The sea is not so beautiful, but warm and small pebbles.
Total: the beautiful nature of Albania, 2 seas and delicious food. But I recommend choosing another hotel so as not to spoil your vacation and most likely you will have to pay extra for a room.
Translated automatically from Russian. View original