Albanian 5 stars - like "gypsy gold": glitters, but not gold

Written: 1 october 2020
Travel time: 16 — 23 september 2020
Who does the author recommend the hotel to?: For business travel; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 8.0
Food: 7.0
Amenities: 3.0
Rested in mid-September with two families. Flight (2 hours) and transfer to the hotel (2.5 hours) went well. The guide on the bus "dissuaded" the mandatory program and that's it. Check-in at the hotel is fast, according to previously allocated rooms.
Rooms are standard, with balconies on the 1st floor. Wi-Fi worked fine. Cosmetic supplies included bottled shampoo and soap. There were also white slippers with the Aler logo : ) which were torn on the 2nd day and a hair dryer. Linen and towels changed regularly + daily cleaning. There is no bottled water in the hotel, only from a cooler.
On the balcony there is a plastic table and two chairs. There was no drying.
The hotel has no territory. There is construction going on nearby, they were digging a pit and reinforcing piles. This must be taken into account when you check into a hotel.

The hotel's own beach is a 5-minute walk away. Sunbeds with dirty mattresses and cane umbrellas. Dirty, although the beach-boy type cleans up. But this is the Albanian standard, it's dirty all around. Sand mixed with stones and cigarette butts. There are no changing rooms, no shower and toilet, there is no beach : ) The sea is good. The shortest way to the beach is through the "service lift", on the -4th floor. In the hall (-4) and on the stairs, if you go on foot - dirty and shabby, blooming walls. There were a couple of cases when someone confused the entrance with the toilet.
Restaurant on the 5th floor on an open terrace. The view is beautiful. We ate buffet style. They did not quite understand the “anti-epidemic measures” in the restaurant, when only a waiter without a mask and gloves can impose dishes. Sometimes there were queues. Strained "to stand with outstretched hand. " The dishes are not signed, you have to guess that "in a saucepan. " Most of the food is cold. There are no spices on the tables, you have to take it yourself. The dishes are quickly removed by the waiters. In general, the kitchen is normal, did not go hungry.
Did not understand the Albanian system "all inclusive". The drinks bar operated on some mysterious schedule, and you have to pay to have coffee after you finish your meals.
I also didn’t like the “joke” with the “searches” of the rooms by the cleaners, who took everything edible from the rooms. They took away the fruits (peaches) that we bought in the supermarket. At the reception, in broken English, the girl explained that the manager forbids bringing food to the room. If there are such “rules”, then this should be brought to the attention of tourists before buying a tour to this hotel, and not “arranging a quest - find your products”. In the room, a printout in Russian hangs on the door, which says ". . . it is forbidden to take food out of the restaurant... " and that's it. I really didn't like this case.
In the corridors of the hotel, there are protruding lamps on the walls, hanging at a level of 1.5 m from the floor, you can hit your head if you are not careful.
As previously written in the reviews, the staff does not speak Russian, despite the fact that the hotel has almost all Russian-speaking tourists (Belarusians, Ukrainians).
No need to compare Albanian 5 stars with Turkey. The hotel is 3 stars at best.
Translated automatically from Russian. View original