Author:
Date of purchase: 29 december 2015 Written: 16 january 2016 |
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Travel agency: Tango Travel Туроператор (Lviv) Service type: пакетный тур |
This is the worst travel agency. There have already been reviews of our trip to Venice for the New Year. But I will write another one. The tour program was not completed at all. The first day was Jaeger. This is not an elective (as I was told in the travel agency) this is a city in Hungary, which we had to come to on December 29, 2015. We did not get to Jaeger, as we have already written, because we stayed at the border for more than 8 HOURS. Nobody offered us an alternative. The fact that we were standing at the border is not the fault of the customs services. And the breakdown of the bus, which was pushed by tourists because it did not start. That's why we were overtaken by 3 buses, and after these 3 we were in line. That is why the registration of documents took so long. The leader of the group DENYS HRABOVETS is a separate story. Besides the fact that he is not competent (he didn't tell us anything on the way, sleeping on the floor under our feet, and not only at night). He confused both Lviv and the Ukrainian people in general.
He was constantly chewing something, walking dirty, chewing, rustling candy wrappers, which he chewed during walking tours, which hindered the work of guides in Budapest and Venice. Hamili. Neither they nor Denis could use the navigator. That's why we came to hotels in Hungary and Italy for the second or third time. We went with an 8-year-old child. People, it was scary. The only thing that was nice. These are normal people on the bus who went to celebrate the New Year in Venice. We could take a ticket earlier, or later, even cheaper (by the way there were promotions for children, free electives). But they chose the New Year. New Year's Eve did not work out. Because 15 people were not recruited for the transfer. In general, we would not have time with our drivers and guide for an hour. There were many more unpleasant moments.
But I already prayed to God to just get to Lviv without incident. When I arrived, I wrote a complaint through my travel agency to Tango Travel to make up for my bad mood and all the troubles I had on the trip. Normal firms do that. But not Tango Travel. They sent me a letter calling me almost a swindler, and informed me in a letter that they had chosen this trip not for tourism, but to receive compensation from them (my husband and I risked our 8-year-old child and our health so much. 'yam). 'yam). PEOPLE, do not go with them on these long journeys. Like there are some other weekend tours. It is close to Eastern Europe. And Italy and France and so on. This is not for an organization like Tango Travel. I also forgot to write how drivers on toll roads drove in the wrong lane, and then turned around, broke the rules, and there were cameras. So other tourists are even luckier than us.