Author:
Date of purchase: 22 february 2016 Written: 23 february 2016 |
|
Travel agency: Tango Travel Туроператор (Lviv) Service type: экскурсионный тур |
I want to find "lucky ones" who traveled with the Tango Travel company (Lviv). I didn't go myself, but the level of "service" when communicating with them literally "bewitched". potential buyers. I looked after a good tour for the holidays, asked if it was possible to book a seat on the bus in the penultimate row? It turned out that this is IMPOSSIBLE !!!. Guys, have you seen this? Everyone is trying to sit in front, paying extra, twisting the hands of travel agencies by hook or by crook, from "be sick" to "I won't run to the toilet." And here - no way, because they still don’t know what the bus will be and the places can change. But what if the bus changed the night before the tour, then the penultimate row automatically falls off or the same row changes with the first one? Some kind of nonsense. But the "successful promotion of the tourist product" does not end there either. The cost of the tour states that a single settlement is for an additional charge. fee. BUT WE CAN'T MAKE YOU a single settlement, the employees answer. Why? mystery.
One would like to ask the managers of "Tango Travel": guys, isn't it time to change the type of activity? so it won’t take long to fly out into the pipe. Although, what am I talking about? managers do not read such messages.