Author:
Date of purchase: 07 january 2019 Written: 18 february 2019 |
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Travel agency: TPG (Kyiv) Service type: пакетный тур, отель |
Spent a lot of time with the consultation. The girl who took care of us answered all our questions, even when we were already on tour and we had questions, she answered us via viber. We had a 24/7 connection with her and everything went without problems, except for the flight delay. We were recommended a tour that supposedly would be without delay, but the delay was 3 hours. We specifically chose a plane that should not have been delayed, but everything turned out the other way around. Our travel agent informed us in advance about the free excursions that would be included in our tour and we took a couple more on the spot.