Travel agency review JoinUp Туроператор (Kyiv)

scammers

Author:
Date of purchase: 24 july 2017
Written: 26 july 2017
1.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур

A month before, we booked and paid for the Catalonia Port 4 * hotel in Barcelona through the Join Up tour operator, received confirmation from the agent for booking this HOTEL and a voucher. For a month they made 100 payments for a week of rest in this hotel. Yesterday we were checked into a hotel, and today we were evicted and moved to another hotel, which is far away. The reason is the lack of a reservation at the hotel, but there is a voucher and all the documents on hand. We spent the whole day at the reception to solve the problem. Everyone freezes, the day is gone completely. Instead of looking at the beautiful country and relaxing on the beach, the whole day at the reception. The boorish attitude of the reception and the guide, who also can not solve anything. THINK 10,000 TIMES BEFORE SIGNING A CONTRACT WITH JOIN AP. BECAUSE WE PAID FOR THE HOTEL Catalonia Port4 *, and the Join Up company did not pay for the reservation to this hotel, instead they paid for another hotel, the cheaper Eurostars Diagonal Port, without informing us about it.

IS THIS IS HOW THE JOIN Up AGENTS WORK? https://joinup.ua/

WARNING EVERYONE NOT TO DO BUSINESS WITH THESE SCAMS. AND IN NO EVENT SHOULD YOU PLAN YOUR HOLIDAY THROUGH THE JOIN UP TOUR OPERATOR UNLESS YOU WANT A SPAINED HOLIDAY. I wrote a negative review on their website, but it just wasn't posted.




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