No confirmation at the hotel from the tour operator

I’ll be brief. But the emotions have already subsided. We bought from our travel agent, a tour to Hurghada. Upon arrival at the Old Palace Hotel on 06.11. the hotel staff had stopped for a long time and JoinUP knew about it. Long calls home to the travel agent, to the office of Join Up in Ukraine, the host of SUN IN. Wife, child 10 years old, I'm all on our nerves, but somehow we settled in for 1 night, everyone said in the morning decide. But .... the next day, the hotel tells us to check out, there is no payment. We hide in the room, we don’t go out, we don’t give the key. questions. Then we repeat the story again - we don’t leave the room so as not to stay on the street, we go to the sea in turn. And five were extended for another 2 nights. As a result, we checked into the same room 3 times, each time, you understand, it was worth the nerves, patience was not enough for everyone. Ikom in Egypt SUN INT lead to such problems.

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