Travel agency review JoinUp Туроператор (Kyiv)

Terrible tour operator who ignores any problem!

Author:
Date of purchase: 25 november 2020
Written: 29 november 2020
3.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур

Promised a new hotel overlooking the ocean, but in fact the hotel was old with no Internet. The hotel is fenced with a live concrete fence. It turned out to be a missing pool. But the worst thing is that the guide confirmed that the hotel is not suitable for living, promised to resolve the issue and that's it. I did not answer calls, I ignored messages in messengers. Join replied to all the letters from the travel agency that the issue was being resolved, but the problem was not resolved in 7 days.




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