This is some kind of ass, not a tour operator !!!! Sorry for the words!

I went (adult) and a child (5 years old), godfather (adult) and two children (5, 10 years old). The arrival in Antalya was a success, they met us at the hotel, they wanted to check us into a room (in some kind of Zazhopinsk), although they said and showed us something completely different !!! We shouted and got the best numbers. The next day we met with a guide who lured us on excursions. We agreed, but I advise you to approach this issue very carefully, as they say mountains of gold, but it turns out quite the opposite. The hotel (Justiniano Club Alanya 4 *), territory and food, in principle, we liked it, there are no big complaints. The voucher says - arrival time at 20.30 Kyiv. Ale didn’t turn out like that, as I guessed. . . 18. 07. 2016 at 8.45 we opened the doors of the room, and there is a note - collection at 10. 00 am at the reception. Our eyes are square on fees for about an hour. In general, we collected everything in puffs and did not go to breakfast - the children were hungry. They brought us to the airport and the escort told us - WE ARE FLYING TO ZAPORIZHIA, and not to Boryspil. A group of 30 people - everyone is in shock!!! That's horrible!!! where to get extra money to get to Kyiv. BUT that's not all - at registration, we are told that we do not fly to Zaporozhye either, we are not on the lists, neither to Kyiv nor to Zaporozhye. . . . People are all in a pre-infarction state. . . and we have three children. It's trendy!!!! and the escort ran away, she is gone!!! It's good that there were men in the group and went to look for her. Found, and she is without sadness. . . Something was decided, more guides from the tour operator and employees of Antalya Airport joined in. It turned out that we were leaving at 22.30 (Borispol) We waited until 15.00 (we agreed on a bus that would take us to another hotel in order to wait until departure). We arrived there, and there is even more shock in the lobby of this hotel, we were not alone. A bunch of people who were simply evicted from their rooms on purpose (since check-in takes place at 12.00) and lived anywhere (either at the airport, or in this smelly hotel - I can’t call it otherwise, the toilet cubicles didn’t even close, in the bathroom srrach complete). And our children are hungry, like all adults (bought a $5 hot dog at the airport), exhausted. . . we quarreled with them, so that they would feed us, ate begged. We left at 19.15, straight to the airport. PEOPLE RUN ABOUT THIS TOUR OPERATOR THE TENTH ROAD. AND YOU WON'T WANT YOUR ENEMY THAT WE POSTPONED 18.07.2016!!!

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