Travel agency review JoinUp Туроператор (Kyiv)

Terrible tour operator!

Author:
Date of purchase: 08 january 2018
Written: 16 october 2018
1.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур

We were advised because of the price, they didn’t know about it at all before, and oh, how in vain !!! Advice for the future to other people, it's better to overpay $ 100-200 and relax with a tour or other good operator than with this joint up! The plane was transferred to us 5 times!!! Five times!!! and 3 hours before departure they changed the flight number !!! we arrived at the airport, but our plane was not there! SURPRISE)))))) when we settled in the hotel, we were settled in the basement floor with a view of the priests (pool 16+) in a room for the disabled (although we seem to be healthy people), as it turned out later, these rooms are cheaper, they were bought by joint up and if we had not quarreled and our tour agent had not reached the director of joint up, then they would have left us there! 2nd moment, the guide joint apa in Turkey KURBAN sold us an excursion, which from other operators cost $ 90 for two for 120 and upon arrival at the oceanarium, a surprise awaited us, we were not given the promised tickets to the snow room! + we generally did not go from joint up, but from local excursions !!! He just bought this tour from them for $30 and put us there!!! + for a snow room, in order to still get there, we paid another $ 30 and that excursion cost us $ 150 !!! Then he also accused us that it was the two of us who misunderstood him)))) They also transferred the plane back to us 3 times, and KURBAN did not bother to warn us (here thanks to the girl tour agent from our city, who was constantly in touch) , and when the transfer arrived, the guide who was supposed to accompany us said that he had a lot to do today and didn’t go with us)))) Oh, and yes, the plane was also delayed at the airport itself for 1.5 hours! In general, not a company, but some kind of horns and hooves) HORRIBLE tour operator!




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