Travel agency review JoinUp Туроператор (Kyiv)

No more foot to them

Author:
Date of purchase: 30 march 2019
Written: 12 june 2019
2.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур

The first time we flew: the flight was delayed by 12 hours, we were sitting at the airport.

The second time, they gave a second chance: flight delays are not so bad, and planes that are about to fall apart, and in order not to pay compensation for rescheduling the flight, they put everyone on the boardpass 23:59

And the flight was at 03:00 at night.

I even took a photo of the airport screen as proof of a direct deception.

The hotel is terrible, and when the guide met us, they said: “So they would contact me, I would explain that the hotel is bad.”

The guide is there on the spot, he can say the hotel matches the description or not. And the Joint Up manager did not even bother to write to the guide in Kemer, and clarify whether this is a normal hotel or not.

That's how they choose tours. And when I wrote to the agency that everything was disgusting, they said: “You should have thought about what you were taking”

And why are you there?

People buy from you, they ask for advice, not to earn money from them and send them to a 2 * hotel.

So, everywhere they took us to shops on all excursions, and forced us to buy everything! What is it called? They hung with the words, “buy-no-well, buy”, is this a vacation? What is this about tourists? Are we really stupid?

+ mountains, good hotel area (but this is not the merit of Join Apa)

Then they have no advantage.

- no organization

- work with cheap, disgusting, deceitful airlines;

-hotels are not pre-checked;




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