Very poor escort in host country

1 We did not choose, it was just she who sent on these dates to the selected hotel

2. At the airport, upon arrival, we sat on the bus for 2 hours, although the hotel was 5 minutes from the airport, it was easier to walk

3. There were problems with the check-in, the hotel guides Ayman and Snezhana listened to them and then left and hid around the corner and looked out to see how we would cope with this ourselves, whether we decide or not.

4. The return transfer was late for 40 minutes, then again for two hours we drove, collected a bunch of people, saw that we were late, that there was already an hour left before departure, and only at the entrance to the airport the escort told us that the flight was still postponed, although before that it had already been postponed for 3 hours, which broke us all our plans on the way, and again, for more than three hours, we had to sit and wait at the reception

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