Author:
Date of purchase: 17 december 2012 Written: 08 january 2013 |
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Travel agency: JoinUp Туроператор (Kyiv) Service type: пакетный тур |
I want to leave a review not about the tour, but about the work of Join Up. We bought a tour from them last year, there were minuses, but in general we were satisfied. This year we decided to go to India again, we fly out in 2 days.
I really hope the trip goes well. But this time I didn't like the work of Join Up. It is impossible to get through to them, the manager himself never calls back, they made mistakes in vouchers and insurance. We waited a very long time for confirmation and did not wait, we had to look for another hotel. At the same time, it’s good that we started looking for a tour 1.5 months before departure, otherwise we wouldn’t have time to get a visa (I’m a foreigner, they make a visa for 2 weeks). Most of all, I was upset by the complete indifference, even neglect, on the part of the tour operator's employees.