If you don't want to spoil your vacation, don't take a ticket from the Join Up tour operator!!!

We went with a friend to Egypt, Sharm el-Sheikh from 10. 05. 2018 to 17. 05. 2018 - 8 days and 7 nights. Specially paid extra for a convenient departure time, so as not to waste a day at the hotel. We were not only taken the paid day at the hotel - the flight was postponed 11 hours earlier (instead of 18.30 we flew out at 7.15 in the morning), so instead of Kyiv we were sent to Odessa and provided an 8-hour transfer to Kyiv in the form of a dilapidated buses with terrible seats and no air conditioning. We were picked up from the hotel at 3.20 am, we flew to Odessa at 11 am, we were still waiting for 2 hours for people who, it turns out, were on the bus - the driver and manager could not compare the list with the number of people on the bus. For the inconvenience, we were not even given lunch and we ate hot dogs at gas stations. . . hungry, angry, upset, we arrived at 10 pm in Kyiv. And then the client manager of this "wonderful" company said that "we delivered you within 1 day, from point A to point B, but how we did it - by bus, scooter, bicycle, parachute or balloon - does not value! In general, I'm still in shock, I've never met such a swine attitude towards customers! Naturally, there can be no question of moral compensation... People, if you don't want to ruin your vacation, don't buy a ticket from the tour operator Join Up!!!

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