Author:
Date of purchase: 18 august 2021 Written: 17 september 2021 |
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Travel agency: JoinUp Туроператор (Kyiv) Service type: пакетный тур |
we had such a situation that during the flight we lost our luggage, we did everything ourselves, turned to the luggage department filled out a questionnaire, while we were arranging it, our bus left without us and we had to wait for another flight to arrive for another 3 hours, then they took all the people , and at the very end of us + another 2.5 hours. At the hotel, our GUIDE MUSTAFA said that he would settle this issue within one day, but in the end he was not heard for 5 days and then turned away and froze as if he did not recognize us!!!! Excursions sold 3 times more expensive than the average market price, and those excursions that should be free (promised shopping), he also ripped off money for this. Thank you very much Mustafa we will no longer use the melon tour operator !!!!