Travel agency review JoinUp Туроператор (Kyiv)

Go around the tenth road.

Author:
Date of purchase: 21 march 2019
Written: 14 april 2019
1.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур

Rested in Hainan from 26. 03 to 10. 04, although I was supposed to fly home on 06. 04. And so I will start from the very beginning. The day before departure, I receive a message that I have changed the hotel (allegedly, construction has intensified near my original hotel and tourists are complaining). Upon arrival in China, we were brought to a hotel that is far from comparable to the hotel for which we paid (paid for Golden Sunshine Hotspring Resort 4, changed to Holiday Inn Haikou West Coast 4, and brought to Holiday Inn Expreso 2 (barn). It was calculated "that after a 13-hour flight people are ready to do anything to rest. The bulk of them settled there, but we (about 12-15 people) refused and after a two-hour scandal we were still taken to the original hotel. Yes, there is a construction site nearby, but she did not interfere with us a single gram, and the hotel and food are two orders of magnitude higher.After two days in Haikou, we were transferred to the city of Sanya.There were no surprises.The "surprises" began on the 8th day of our vacation.We were told that we would not be able to fly home on 06.04. as a ticket, because there are no planes and we will fly away on 10.04 (everything would be fine, only my wife had to go to work) Many people were moved to other hotels for these 4 days (naturally worse), we were lucky, we remained in their. Finally it was 10.04, we were picked up from the hotel and brought to the airport. The plane, oddly enough, arrived on time. We also flew to Kyiv on time, but it turned out that about 70% of tourists had their luggage in China, including us (2 suitcases). A Sky AP representative said they have 21 days to deliver our luggage. After this period, we can write an application for damages (20 dollars per 1 kg of luggage). The problem is that we had fruits in our luggage along with things (what will be removed after 21 days?). Sky AP's attitude towards passengers is terrible (they don't count as people). If you don't want to spoil your vacation, bypass Join AP, Sky AP (owner one) on the 20th road, don't repeat my mistakes. I have been traveling for about 20 years and this is the first time I have encountered such lawlessness. P.S. A few tips for those who do not listen to me and fly to Hainan. Do not change money from guides (if you first fly to Khaikov, then buy yuan in Ukraine, in Kyiv this is not a problem, at least for the first time, in Sanya change from the Chinese who sell excursions on the street. Food prices in food cords and restaurants are approximately the same. The prices for fruits in the market and fruit shops are also the same, and most importantly, do not put fruits in your luggage because things will be full. . . . Today, April 14, I have not received my luggage yet and I don’t know if I will receive it at all.




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