Travel agency review JoinUp Туроператор (Kyiv)

Worst tour operator I have ever had a holiday with!!

Author:
Date of purchase: 12 september 2019
Written: 17 september 2019
1.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур

I have never left reviews about the tour operator, but I will leave about Join Up. We flew to Turkey, Antalya

And so, first, join up sends tourists through the Bukovina Travel company, if you open reviews about this carrier, your hair will become sticky. And so, with grief, we decided in half to fly with Bukovina, the flight was not canceled, the flight was on time, it’s very scary, the plane was killed, you look out the window and it’s just rusty. The flight is not comfortable.

Upon arrival, the joint up makes a transfer to the hotel, before that I traveled with Coral Travel or Tez, and I’m already used to picking up a comfortable bus with air conditioning, and intelligent escorts, but here it was wow, we were taken by a half-minibus without air conditioning. Now about the johnny up itself, I am an experienced tourist and I fly not for the first and not even 5 times, and no one in this world pickles tourists like a fucking join up.

They did everything that could be done, and they intimidated that a meeting with a guide is required if you miss it and don’t fly away, and that you can only take excursions from a guide, because everything on the street is without documents and you will be deceived, and that insurance is not valid if you leave the hotel, that the voucher must be registered with the gendarmes and this is done by the guide, in general, those who fly not for the first time know what I'm talking about. As a result, I simply did not go to this meeting, in principle, and lo and behold, I flew home although I did not see the guide in my eyes. Departure back, again Bukovina travel, again THE SAME PLANE ON WHICH WE ARRIED (BECAUSE THE FLIGHT IS TO ORDER)

All the same, in fairness, they arrived and departed on time, but those emotions.

NOW THE MOST IMPORTANT WHY I DECIDED TO LEAVE A REVIEW.

During our trip, force majeure happened, it happens. The child who stayed at home fell ill.

I’m calling the join up hotline, so that they would take return tickets for earlier and we could fly, they tell me that they will contact me, and KNOW WHAT? I HAVE NOT BEEN CALLED AT ALL, IT'S ALREADY 7 DAYS.

I GO TO THE JOIN UP SITE, LEAVE A REQUEST FOR CALL BACK, BECAUSE THERE ARE NO CALLS TO ROAMING, AND THE SITE GIVES ME

ERROR YOU HAVE REACHED THE LIMIT FOR CREDIT TO THE PHONE NUMBER, PLEASE TRY TOMORROW.

I mean, I HAVE FORCE MAJOR WITH A MARK URGENT, AND IT WRITES TO ME TRY TOMORROW!

In short. Guys, join up is the lousiest tour operator I've come across, for no reason and ever.




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