Author:
Date of purchase: 10 july 2018 Written: 25 august 2018 |
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Travel agency: Join UP! Турагентство (Dnipro) Service type: пакетный тур |
Flew with Join Up twice. Therefore, the third time they chose them and made a mistake.
We took a tour from Kharkov since there were no more places from Zaporozhye, the flight from Kharkov was moved to Kyiv, as a result, 3 hours to Kharkov in the car and 7 hours on the bus to Kyiv, in Kyiv we were around 18:00, and the departure was 00: 15 (the flight from Kyiv was repeatedly delayed and postponed and was not warned about anything), the representative of the tour operator did not wait. As a result, we flew out very late, we arrived at the hotel at 6:00 am the next day. The plane is a completely different story, an old horror, and for three hours of flight people were given half a glass of water, the stewards are Arabs, they speak only English or their own. The hotel guide was pushing excursions, when we refused them, he made a disgruntled face, as a result, in retaliation, he did not notify us of the departure time.
As a result, our vacation at the hotel lasted from 6:00 14.07 to 3:45 20.07, and the flight was at 12:15 (6 days, 6 nights). We quarreled with the representative of the tour operator, promised compensation upon return, we never received any compensation. In no case do I recommend the tour operator Join UP.