Турфирма Join UP! Турагентство

TRAVEL AGENCY REVIEWS JOIN UP! ТУРАГЕНТСТВО

Terrible, not a tour operator!!!! Do not be fooled by the cheapness of their packages, you will lose more money and nerves. Departure time was postponed 5 times!!!!! They were supposed to fly from Kharkov, as a result, they changed the city of departure dramatically and had to travel by bus for 8 hours to Kyiv!!!! We arrived in Kyiv at 17.30, and flew out at 23. →

Flight to Sharm was delayed by 7 hours from Sharm by 23 hours. It's all the tourist's fault. In the hotel, if you have any problems, you are alone with your problems, do not expect any help. →

We flew to Hurghada with a family with a child of 2 years from 04/28/2018 to 05/06/2018 with the tour operator Join UP. Desert Rose Resort. Previously used the services of other tour operators. The flight from Kyiv to Hurghada was changed 3 times and in the end the flight was still late. But it's still half the trouble. When we bought a ticket, we were specifically looking for a flight back to Kyiv in the evening, initially it was at 17. →

I really liked the service of the travel agency Join up (Brovary). Thanks to Lyudmila and Natalia, we chose a more suitable hotel in terms of price and quality. They quickly answer all questions and have a large database of different hotels where you can choose the option for yourself! We rested with my husband for the first time in Turkey, the Infinity Beach hotel! We liked everything very much! Everything was on top - the hotel, service, guides!! Thank you for your professionalism!. →

We rested from 12.05 to 19.05 in Alanya, May Garden Hotel. We chose the hotel ourselves, there are no complaints about the hotel and the services provided by the hotel! But the attitude of the tour operator, namely the guides, the tour operator's employees and the very attitude towards their tourists - customers - is just awful !!!! First of all, you are considered a wallet, not a person!!! We went on an excursion to Pomukkale - the excursion was supposed to last 15-17 hours maximum, this is with the road and the excursion itself, we were brought to the hotel after 22. →

We bought a tour to faraana reef Egypt for $ 1070 in 10 days, upon arrival it turned out that the hotel was half out of operation. costs at the level of the Hilton and grand charm. This has never happened, in Egypt 9 times the tenth will not happen. And I will not have any more business with this company. →

Instead of Hurghada, the Makadi Beach Hotel was taken 200 km away to some wilderness, they lied about force majeure, promising compensation in the form of a boat trip. The next day, people took a taxi, went to Makadi and it turned out that no one even booked anything in their names. Moreover, there is no attitude towards people. Today they said that there would be no more walks. →

We were always late for excursions everywhere, we almost missed the plane - one could say that there was no guide at the hotel ... because, apart from advertising, he could not answer anything about the hotel ... The tours were shortened, not very informative. →

I'm terrified of Join Up! 22. 09. 2013 returned from Croatia, or rather from Montenegro. They took vouchers to Croatia, to a hotel that they knew from a previous vacation with another company. Before the day of departure, we learned that our flight from Split was canceled and we were being taken to Tivat (Montenegro). There were 12 people in the minibus. →

Our review concerns the manager Natalya Kulish - the manager of the tour operator Join Up (join Up!) http://joinup.ua, which, when communicating with tourists, shows her unprofessional qualities as a manager and, accordingly, as an educated adult. The recommendation to the director of the above travel agency is to dismiss this employee, because thanks to her you will very quickly lose all your customers. →