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TRAVEL AGENCY REVIEWS JOIN UP! ТУРАГЕНТСТВО

I chose a travel agency because close to home. In the summer I flew to Egypt (Sharmal Sheikh) for the first time. In the summer, a flight to Egypt was delayed for a day. Money for the night (hotel) returned. Olya's employee tried very hard and worried about this. Works in Zaporizhia, Metallurgists district against Athena. I recommend to everyone a responsible and serious employee. →

All the rough edges associated with changing the flight twice, moving to another hotel, were resolved immaculately quickly and clearly. →

Horror! Departure does not coincide with reality. If you don’t ask everything at the discretion of the hotel, they don’t decide anything themselves. →

Sent to the wrong hotel, rude and threatening to leave on the street. →

The tour operator's service consisted of booking a hotel and warning about possible flight delays on the basis of the "you order - you risk" principle. What are we paying for then? Flights were rescheduled an abnormal number of times, causing us to lose about 24 hours of paid vacation. The tour operator reported the transfers at the wrong time. For example, a transfer from a hotel to Barcelona airport was announced at 01:15. →

The flight to Turkey was the first for us, so the first impression of such a flight to Turkey was without delay on Sky up, the flight was excellent! Upon arrival, we were told that we would not get to the hotel we chose! because the hotel canceled the reservation with no idea what happened but the replacement hotel was even better than the one we chose and that's +. →

We have never met such arrogant, rude attitude towards tourists. Excursions are stupid and expensive, the organization is terrible. We took an excursion to the canyon and the blue abyss costing 50 dollars per person. The tour route did not correspond to the declared one, they also demanded an additional payment of 10 dollars per person per type of mandatory wetsuits for the blue abyss, they didn’t answer the question why if the air temperature is 40, the water is 34 and everyone will swim in masks without diving, in the end we were not answered they just showed this abyss and said you can’t swim, although a lot of tourists from other sightseeing buses simply swam in masks. →

The guide in Turkey is so-so - if you don’t buy excursions from him, he doesn’t even want to talk) →

Not a single tourist from the bus got into his hotel that he booked !!!! According to their own employees in Turkey, the travel agency conducts fraud with booking and rebooking rooms. Be prepared to be taken wherever they want! It’s the same with departures, everything changes and is transferred. We arrived half a day later than we should have and departed not at 19:00 but at 13:00, as a result, we lost a day and a half. →

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