Author:
Date of purchase: 05 september 2018 Written: 12 october 2018 |
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Travel agency: Golden Travel (Kharkiv) Service type: пакетный тур, отель |
Travel agency Golden Travel is an agency that I will never contact a second time. Not only are the employees trying to sell just that, absolutely not taking into account the wishes of customers, they also brought us to the wrong hotel. After a long flight, instead of resting, we were solving the problem with the hotel. I had to write a complaint, only after that we were settled in the right hotel, and it was, for a second, the very next day. In addition, the return flight was delayed and we were informed about it at the last moment, so the situation is also not pleasant. I was disappointed with such work and lack of respect for my client.