Author:
Date of purchase: 15 february 2020 Written: 29 july 2020 |
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Travel agency: Golden Travel (Kharkiv) Service type: пакетный тур |
I also want to leave a review about the Golden Travel travel agency, in particular about one of its employees - Katya Trostyanitskaya. Pros) with her quickly and easily decided on a hotel in Egypt. They waited, wanted, hoped, but quarantine broke out. I thought our advance payment would burn with a bright flame. But no, Katya helped us rebook for another month, to another country and to another hotel. At what it was online, but the quality of services did not suffer at all. Promptly, always in touch, Katyusha answered all questions (even the most stupid ones). Several times she informed me completely from beginning to end how everything would happen. She registered our seats on the plane a day before departure (thanks to which we did not have to arrive at the airport three hours in advance). In fact, everything was exactly as Katya told us. She was in touch with us all the time. She was interested in how we flew, how we settled in, helped us meet the guide there .. In general, I recommend it from the bottom of my heart. You won't feel left out with the girls from Golden Travel!