Spoiled vacation

From October 9 to October 18, 2018 together with the blue for a ticket to Coral Travel travel agency in Egypt, Sharm El Sheikh, hotel CONCORDE EL SALAM FRONT AREA. Voucher No. 1341620.

Arriving at the hotel, the next day we met with the Coral Travel practitioner Hany Omer Fathy, and we were booked excursions for an hour of repair. In view of the fact that we were told Hany Omer Fathy (with 16 years of experience in Coral Travel), we have chosen three excursions.

FIRST EXCURSION. Bulo announced by Hany Omer Fathy free tour around the place of trivality for 2 years. (from 14 to 16 years old). Why not? I wrote an insult, at the very darkest hour.

In fact. 11 Zhovtny. The guide from Coral Travel was named Olga. The tour lasted 4.5 years, including 3 years. we sat in the same shopping center in the wastelands, where they gave us perfumes, oils, papyrus, souvenirs. In the group, there was a bula with a 6-year-old boy, whom he lives on. For sure, the stinks were planning an obіtsyanu excursion. A significant part of the group sat and checked, until, like the lady, everything was tried. Seeing new lack of rights and powerlessness.

“Promotional” prices, as they said later, at least 1.5 times higher, lower in the most expensive quarter of the city of Soho. It was obvious that we were "raped". Just before an hour, they walked around the place near the minibus in which the group “shot” a tire on the rear left wheel. Drive the car on the road. Luckily, there are two wheels on the rear axle. Would you like to travel 1000 km, to sit here near the shopping center, and not on the sea, until the guide Olga is working on her “vidkat”? Tsikavo, tse її small business, tse policy of Coral Travel.

- Svіdome given inaccurate information. - Winner of Coral Travel transport services, as they are known in an inadequate technical camp, which pose a threat to the health and life of people. Nehtuvannya safety standards.

ANOTHER EXCURSION.

Bulo was announced by Hany Omer Fathy in the wake of the "white island", zanurennya under the water at the French bathyscaphe, zanurennya with scuba diving with a stretch of 15 hvilin. The cost of the excursion is 80 US dollars per person. There are two of us with blue, also 160 US dollars.

In fact. 13 Zhovtnya. The deputy of the “white island” saw us in the area of ​​the beach of the old town of Sharm El Sheikh, close to 2 hvilin rode on the “banana” and on the “tariltsi”. On request to the guide of Coral Travel, who accompanied the group, if there is an island, he said that the tour was not transferred. A bathyscaphe appeared as a self-propelled barge with built-in observation windows at the bottom of the ship. Under an hour of scuba diving, it was up to 5 minutes, I had a “cargo” belt, which was not a proper rank for the instructor, and at the syna under the water, the kisen in aqualunge ended. Luckily, this is not the first time you have to go scuba diving and without panicking, you can explain the situation to the instructor.

The stench turned back on the instructor's balloon.

- Svіdome given inaccurate information by the practitioner of Coral Travel Hany Omer Fathy with the method of removing material income, selling the excursion. - Manipulation of information, which is shown in the advertising materials of the company Coral Travel .

- Lack of announcements and paid services (in view of the "white island"). - Failure to fully announce and pay for services (scuba diving). - The dressing gown of the service shoes of the company's practitioners, which posed a threat to the health and life of the client when scuba diving.

Nehtuvannya safety standards.

That same day, in the evening, we returned to Hany Omer Fathy with great respect. Yogo guide: Vinen guide, who accompanied you, yoga task, Hany Omer Fathy, sell the tour. Vіv vіn it’s not enough for yourself, provoking a spіvrozmovnik to aggression. I could see the complete lack of carnity from my side. We wrote a letter scarga on 10/13/2018. to the representative of Coral Travel in Egypt (Addendum 1). The next day, in order to get a message that the scare was coming to the addressee, we phoned the Coral Travel Hot Line in Egypt: +2 011444406249 from the landline phone of the hotel. Nobody took a hearing aid. We were pleased to call from a mobile phone. October 15, 2018 We phoned the hotel from a mobile phone. The hearing was taken by Maria Grebenchun. Vaughn confirmed that they took the scarga before looking. For our food, if the checks are good, they are good, like only, so once. Seeing that she didn’t chirp, how to get in touch with us, we can admit that no one dared to look at anything.

Arriving in Ukraine, in the office of Coral Travel, what is the address: m. Kiev, vul. Bulvarno-Kudryavska, bud. 26 wrote a REPEATED Claim (entry No. 1101 dated October 25, 2018) in the name of the director of TOV Coral Travel Prokopenko T.P. (Supplement 2). ЇЇ the lawyer Diptan Lyudmila Anatoliivna took over from us.

Please note that when packing for the Excursion, the representative of the Coral Travel company in Egypt does not give you a single fiscal document for the payment you have requested, the Excursions program. All in words. You can see the paper in which your room number, the date of the excursion, the number of errors, the signature of the guide are indicated. This papirets plays the function of re-passing when getting on the bus, where they take yoga from you. Everything, no confirmation.

Zagal, there was an animosity that for the practicing Coral Travel company, customers, and for those who needed to cut their wool. "The problems of the drowning, the work of the drowning themselves." In our vipadku - tse literally. At this time, the expected reaction of the Coral Travel company to our two animals.

If you will be talking about service, security, guarantees, as if showing our certificate - not about Coral Travel.

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