Travel agency review Coral Travel Туроператор (Kyiv)

Spoiled rest

Author:
Date of purchase: 03 september 2013
Written: 25 november 2013
3.0
Travel agency: Coral Travel Туроператор (Kyiv)
Service type: отель, авиаперелёт

My advice is not to travel with Coral Travel - do not buy tours from them either in Russia or Ukraine. And now, in order - I bought a tour at Eldar Resort from 17. 10. 13 31. 10. 13, but when I arrived at the hotel I found out that the hotel closes much earlier. I asked about this at a meeting with a representative of the operator - did he say? that he knows nothing about it, but if it is so, they will move me to a hotel no worse than this. And the hotel was really closed - on the 20th the animation finished its work, Turkish coffee disappeared, problems with alcohol began. . . And on the 23rd, representatives of the tour operator contacted me and offered to move to Larissa Hotel Beldibi 4 *, arguing that this is the only four that have not closed. The Internet was still working and I found out what kind of hotel it was, and that the tour for the remaining 9 days costs $ 250 cheaper than in Eldar and refused (by the way, as it turned out later, there were also tourists from Coral Travel Russia who, having got into such the same situation as me, they agreed to this Larissa Hotel, but when they saw what a dead hotel it was, they got out of there with a scandal). Closer to dinner, a new proposal from Royal Palm Resort 5 * arrived - there was no Internet anymore and we had to decide based on the feedback from the staff, which was generally positive, and I wanted to continue my vacation, and not waste time moving. Having already moved, I discovered that this hotel was a couple of moments better, but otherwise Eldar suited me much more. And the price of the tour to Eldar is $50 higher. Well, Coral Travel not only did not want to compensate for the difference in the cost of tours and the ruined vacation day, but did not even apologize. By the way, it was the only tour operator selling air. So do not come to Eldar just before closing time (I recommend it any other time) and do not buy tours from Coral Travel.




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