Travel agency review Coral Travel Туроператор (Kyiv)

Some Odeon guides got a little confused

Author:
Date of purchase: 20 january 2020
Written: 29 february 2020
4.0
Travel agency: Coral Travel Туроператор (Kyiv)
Service type: пакетный тур

Odeon is a partner of the Coral Travel tour operator in Egypt. It is the "Odeon" meets tourists at the airport of arrival (at least in Sharm el-Sheikh), transports buses to hotels, guides "Odeon" should provide support to tourists during the holiday.

Among other things, the responsibilities of guides include the first meeting with tourists on arrival at the hotel, when the guide must acquaint tourists with the peculiarities of rest in this hotel and in the country in general. The guide must also post in advance on the information boards the announcement of the time of departure from the hotel for tourists who fly home.

I've traveled with Coral Travel several times and dealt with Odeon guides. In general - a very good impression.

It is clear that I do not go to the first meetings for a long time, because in 99% of cases this meeting does not provide any new information, but turns into an attempt to sell anything to "new" tourists some excursions.

This is how the guides of not only "Odeon" work, so I'm not complaining, it's a pity to waste an hour of rest on empty chats, so I just don't go to these meetings.

This year, for the first time, I came across an attempt by a guide to "teach" people like me.

At the information stand "Coral Travel" at the hotel "Sharm Grand Plaza" daily information about the departure for various tourists. A day or two before the transfer date. But there was no information on the eve of my departure. In the evening I waited at the entrance of the first-best bus "Odeon" and asked the accompanying bus guide to look into the system (they have access to all information on smartphones) about the time of my departure. I learned from him when the return transfer would come after me. The same boy, laughing, explained that the local guide "teaches" those who will not go to the meeting. Thinking - a joke, but no, at the reception I was told that with customers of "Coral Travel" this is not the first time.

And the next day there was no information on the information stand.

Dirty somehow, no?




Comments (0) leave a comment