Expected better from the king

The hotel in which we were settled does not correspond to the declared stars, the room was on the 0th floor, killed and terrible, we were very upset, we tried to negotiate with the hotel ourselves, it did not work out, we turned to our hotel guide. What was very surprising, the guide came to the meeting and from the threshold suggested that everyone change dollars at a very favorable rate, then he began to soar excursions. To our question that we have problems and the hotel does not suit us, he said, I can’t help you with anything, I won’t be in this hotel for the next week and I don’t deal with such issues. We asked him if someone was at the hotel before opening checking it out, he laughed and said no of course not. We wrote a complaint and gave it to the guide, to this day silence. All Coral phones both in Kyiv and in Turkey did not answer, we spent 30 minutes of roaming trying to get through. It killed the fact that if you have real problems, then you remain in a foreign country without support and feedback. I had a better opinion about Coral, before that it turned out that they were resting with join up, so they also turn out to be nothing

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