REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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Yesterday we returned from vacation in Sharm el-Sheikh (Egypt) organized by anex tour. I want to share my impressions of the company. Upon arrival, we were met by a representative of the anex (hereinafter referred to as the guide), who immediately told us the unpleasant news - the hotel we booked (Sunrise arabian beach resort) is currently "not working" and we were unilaterally relocated to another - Baron resort, which was slightly cheaper than the original hotel. →
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The worst thing that happened in this tour (tour to Istanbul) is our guide Khrystyna Khomyk - how can you be so unprofessional in doing your job ??? No information about the national cuisine, souvenirs, features and interesting facts about the countries was told, although we traveled to Romania, Bulgaria and Turkey! But even if I talked about Turkey, it was our main country! But no, it seems that she is going to Turkey for the first time and does not know anything. →
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I have been visiting Turkey for many years. I noticed that recently the guides accompanying to the hotel and from the hotel tell little about Turkey. Who is the first time in this country, it would be useful to know the basic facts. Through a tour operator, I took a 2-day trip to Cappadocia. At first I thought to go through a local travel agency. At first glance, the price seems cheaper, but then it turns out that you need to pay extra for entrance tickets to museums, for lunches. →
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We bought a tour to Montenegro, 3 + 1 h for 1790, hotel Ponta Nova, breakfast and dinner included. We were picked up from the airport, brought to the hotel and put in a room overlooking the ruins??????? And we paid for a view room, thanks to the hotel management, they moved two days later to the paid room. But it's all bullshit! Food is something! For dinner, broth with mivina seasoning, and mashed potatoes “mivina” as a side dish, !!! Every day is the same!!! At the same time, the tour operator in the cold does not give an answer for the agent's request! I did not warn that the restaurant from the hotel is not working and you need to go to the obala dining room !!! In general, the tour operator is not responsible, the food is terrible, the hotel is super !!. →
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Not once we purchase a tour through the tour operator Anex on Vasilkovskaya 32. I recommend Katerina, everything is quickly resolved, always in touch. We will work with her in the future! →
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We bought a tour to Egypt in August. Rest was planned from 04.09. When it became known that it was necessary to take tests to visit the country, they contacted a travel agency. We were given a list of laboratories where you can take the tests. And it was stated that if we pass, in a particular laboratory, we will have a discount (800 UAH) per person. →
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They chose the tour operator only because of the price. When we bought vouchers and read reviews about hotels, we were asked to change to another hotel for this money, which was on sale, with the best reviews. The operator agreed, but it was still necessary to pay 100% of the cost of the tour to everyone, i.e. buy tickets again, but forget about these. →
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There is a problem with the hotel guide. Vparivayut excursions. They say one thing, but in fact another. Absolutely unwilling to solve problems after you paid the money. On the reviews on the Internet, openly declare that they do not care. Specifically, the hotel guide Emin from Anex tour. Absolutely spit on you immediately after buying the tour. Keep in mind if you suddenly have such "luck" to meet him. →
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We have been flying with Arriva for the third year already, they actively help in choosing a tour, answer all questions, fully accompany tourists during the entire trip, always provide up-to-date information. It's a pleasure to hang out with them. →
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The publicity for the tour was good. We changed hotels before leaving. The travel agency does not check the services and transport of the carrier, which overshadows the trip. The proposed hotel is a private courtyard (like a hostel). Ukrainian service at the "highest" level. →