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- Do not go, people, to buy tickets to Elma tour ...
Travel agency review Элма Тур (Kramatorsk)
Do not go, people, to buy tickets to Elma tour ...
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Author:
Date of purchase: 19 june 2017 Written: 20 june 2017 |
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Travel agency: Элма Тур (Kramatorsk) Service type: отель |
Thanks to such "professionals" as the manager Margarita from the Elma branch, the tour along B. Khmelnitsky Street not only did not take place, but our mood was spoiled and the impression was made that we had not clients, but travel agencies are always right. Not only did the manager make mistakes when drawing up the contract, she also sold us a hotel stay in which there were no vacant rooms, reproaching us for not being aware of all the intricacies of her work. After we took the money, we received not an apology, but a claim that we dare to contact other travel agencies. They didn’t hear about moral compensation here, and, apparently, they don’t value work. I would like to wish Margarita to at least admit her mistakes and stop working in the service sector, if polite communication with people is so difficult.
