Travel agency review Тур-Экспресс (Kyiv)

honest review from a loyal customer

Author:
Date of purchase: 02 january 2014
Written: 11 november 2015
6.0
Travel agency: Тур-Экспресс (Kyiv)
Service type: пакетный тур

Dear travelers, readers of the site - after reading the review of the tour in which I personally was a participant - "Slovakia at Christmas 2014 ..", I could not stay away from reading the written nonsense! The program of the tour to Slovakia for Christmas was fully completed. The journey began from Kyiv by train in a compartment, then we were put on a good Slovak bus from the border in Uzhgorod to the resort of Bardeevskiye Kupel. We arrived quickly enough, settled in excellent comfortable rooms of the central hotel of the resort - Ozone. Throughout the week we visited the restaurant with half board - with good food on the buffet. We drank healing mineral water three times a day + visited the pool and the new SPA daily. Those who wish could for extra. fee to receive many different wellness treatments. In addition, despite the fact that the leader had a high temperature, our leader led excursions to the historical center of Bardejov, a ski area, then to Kosice with an excursion and shopping, and a big excursion to the High Tatras - Strbske Pleso resort. We stayed for a swim in the water park with thermal water "Tatralandia" - yes, there were a lot of people, but we were all happy after swimming !!! Evgeny Vasilyevich paid much attention to the preparation of the Christmas dinner - to decorate the festive table (in a separate room) he brought gifts from Ukraine for all the children - participants of the tour, and drinks for adults; the table was shared with various Slovak and European dishes and snacks, drinks for adults and juices for children, and finally a sweet table. He organized a disco and a big festive fireworks and even tourists danced and sang carols. Food and drink could well last for several holidays. Therefore, I do not understand how you can write such a libel!? There was an opinion that this tourist got out of the country for the first time! Dear, winter in Ukraine often does not please us with snow, but how could the leader of the group influence the weather in Slovakia??? Those who wished could go skiing in Regetovka, where the snow lay. I was no less upset that there was no snow at the resort, but thanks to Evgeniy, he was able to negotiate with Slovak drivers and everyone who wanted, of course, was able to ski there!

I’ll also add that over the years I managed to go with Evgeny Vasilyevich to Spain, to blooming tulips in Holland and Paris, as well as vacations in Italy, and everywhere there were only positive reviews from tourists about his work and professionalism!

It's sad that there are a few people in the group who are constantly late, and the whole group is forced to wait for them! Of course, who will like the comments from the head. But, gentlemen, you are adults, and you must understand (if you write that this is far from your first trip abroad!) that a group bus tour is tied primarily to our organization!!! If you don’t like to constantly look at your watch, then there are a lot of individual tours where no one will control you: where, how long have you gone, etc., but you yourself understand that the cost of such tours is different!

A veteran of tourism and a friend of the Tour-Express company - Anatoly Zurov and a support group.




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