Travel agency review Турбюро Гурзуф (Gurzuf)

They take money for a full tour, but the tour is not carried out completely!

Author:
Date of purchase: 19 august 2015
Written: 21 august 2015
1.0
Travel agency: Турбюро Гурзуф (Gurzuf)
Service type: экскурсионный тур

We bought a sightseeing tour to Sudak + Novy Svet from Gurzuf. According to the program, we were supposed to sail on a boat to the New World (spend 2 hours there), then sail to Sudak (two hours there too). After all the excursions, we were supposed to be taken by boat at 5 pm back to Gurzuf.

Due to weather conditions (a storm at sea), we were not brought to the New World, but immediately to Sudak. When asked by the group about when they would be taken to the New World, the guides were silent and said that if you wish, you can stay in Sudak or sleep on the boat.

We traveled to the New World at our own expense!!!

After all the excursions, we returned from the New World to Sudak again at our own expense!

Due to the fact that the storm at sea did not subside, they promised us that they would be taken out by buses from 17.00! There were 150 people in the group and we all waited until 20.00 for buses! We arrived home at almost midnight!

It is worth saying that the bus is much cheaper than the boat, which means that the money must be returned + the excursion to the New World did not take place, because. we went for our money!

Kanaki Olga Borisovna refuses to return the money, arguing that it was force majeure.

150 people are deceived!

Olga Borisovna is a liar and our whole group will sue her.




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