Турфирма ТК-Велт

http://tkwelt.com.ua/
Kyiv ул. Эспланадная 20, офис 209 (m. Palace of Sports)
(044) 4619022
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Travel agency rating:
3.8

TRAVEL AGENCY REVIEWS ТК-ВЕЛТ



Incompetent and deceitful staff from manager to director

traveled  7 years ago
Travel agency assessment:
2.0

I ordered a tour in March 2018 for June 15, in March TK Welt tour was confirmed and I paid 100% of the cost. And in May I was informed that the hotel does not confirm the number. Shock! As it is, everything has already been agreed and paid for. It immediately became clear that the manager was lying. I wrote to the hotel directly and they answered me that there was confirmation from the hotel for a long time.



They sell hotels under an overestimated star classification, and settle in an underestimated one.

traveled  7 years ago
Travel agency assessment:
1.0

TK Welt sold us a ticket with a hotel under the guise of 3 *, and upon arrival at the hotel it turned out that our hotel could not accommodate us and settled in another hotel without stars. Thus, they deceive tourists and earn money on it. Don't get fooled!



organization without claims - a bus with broken backs

traveled  9 years ago
Travel agency assessment:
6.0

I put the average due to the fact that buses with broken backs that cannot be repaired even by the driver on the road at 33 o’clock are a tin. I hope that on a trip both there and back such a situation is in different buses, this is a terrible coincidence, nothing more. everything else is ok



Early booking

traveled  10 years ago
Travel agency assessment:
1.0

We booked a tour to Bansko before booking, but a month before departure we were told that they could not provide an early ordered service (rest 10 days) and offered 7 or 14 with an additional charge, we decided to pay extra for 14 days after 1.5 weeks, they again said that 14 days they can’t then we refused at all, but the payment was in euros and returned in UAH at the exchange rate on the day of payment.



Excellent, reliable tour operator!

traveled  10 years ago
Travel agency assessment:
10.0

For the 3rd year in a row we have been resting in Bulgaria from TK-Velt, we have never had any problems, they will always help and advise in everything .... great guys in general! The buses are one of the most comfortable, this year the number of hours on the road was a pleasant surprise! I want to add a huge thank you to all the employees of this company for their competence and individual approach, for a flexible system of discounts, special thanks to STEFAN!.



Terrible attitude towards tourists

traveled  11 years ago
Travel agency assessment:
1.0

"Ski Bulgaria" - bus tour from the tour operator "TK-Velt" from 28.12.2013 – 05.01.2014. The bus trip was a total nightmare!!! The tour operator "TK-Velt" worked disgustingly. If you don't want to ruin your vacation, NEVER contact this tour operator. We traveled many times by bus tours, mainly Accord-tour, but this is the first time we meet such an attitude towards tourists and the tour operator TK-Welt was contacted for the first and last time.



Celebrated New Year 2014 in Bulgaria

traveled  11 years ago
Travel agency assessment:
10.0

It was our first time on a bus tour and we enjoyed it very much. Excellent buses, well developed route, very good drivers. Our guide, Vladimir Nikolaevich, organized everything well, showed good films. There is one wish: Vladimir Nikolaevich! You are doing everything right, do not pay attention to tourists who demand some special treatment for themselves and their families.



TK-Welt disappointed

traveled  12 years ago
Travel agency assessment:
3.0

We bought a bus tour for two to Bulgaria on Sunny Beach from September 1 to September 13, 2013. We drove from Kharkov. Firstly, we concluded for ourselves that we should fly to Bulgaria. The move was difficult, and if it all ended with the fact that it was just long, dreary and Ukrainian roads (it was fun worse than a roller coaster). So no: instead of the promised maximum 30, we drove 36, and settled us in general an hour and a half after arriving at the hotel! And so in more detail: TC Welt unpleasantly surprised, that is, very, very, very disappointed.



bad, bad, bad!

traveled  11 years ago
Travel agency assessment:
2.0

We did visas through TK-Welt, before my parents cooperated with this company, everything was fine, last year I ordered visas for friends, everything is also fine, this year I made visas for myself, called, talked with the owner of the company Stefan, agreed to send documents By Nova Poshta, in order not to spend extra money on getting to Kyiv, I sent the documents as agreed with the operator, wrote (at their request) on a piece of paper what I need to do, how to send the documents back, contact phone numbers, in general, everything is by prior arrangement.



I'm in complete shock)

traveled  11 years ago
Travel agency assessment:
1.0

We traveled by bus to Bulgaria from Kharkov in July 2013. Having extensive experience in bus travel in Europe, I was simply shocked by this company. The bus was old, about 20 years old, no less, all shabby, dirty. The guide Vladimir looked the same Tolochko is just as untidy. The drivers are two shaggy, untidy Bulgarians. Vladimir Tolochko, our guide, was very rude to the passengers, even got into a verbal skirmish with one of the tourists, in which he won, which he was very proud of until the end of the trip.



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