Travel agency review Селена-тур (Kyiv)

Started well but ended badly

Author:
Date of purchase: 14 november 2017
Written: 02 january 2018
3.0
Travel agency: Селена-тур (Kyiv)
Service type: пакетный тур

New Year in Ukrainian Lapland - Chernihiv

12/31/2017-01/01/2018

Accompanied by Daria

Booked 11/14/2017

Paid 100% - 11/16/2017

A tour of the city of Chernihiv was conducted by very cool young historians. Moreover, in two languages: Ukrainian and Russian. For every taste;)

Hotel "Pridnestrovskiy"***

Spacious rooms, large double bed, two bedside tables with nightlights. There is also an overhead light. There is no balcony. Large plasma TV. Air conditioning - helped to quickly dry and warm the air in the room. Spacious entrance hall with wardrobe, hanger, bedside table and small refrigerator. Everything turned on, remotes with batteries :).

Large bathroom. Packaged soap and shampoo. Five towels: two large, two small and one for feet. Bath. No hair dryer. It can be taken at the reception. An iron is also provided at the reception. On the fifth floor there is an ironing room equipped with an ironing board, sofa and clothes rails.

Very tasty cuisine.

DJs Alexander (aka Santa Claus) and his assistant (aka Snegurochka) worked both in the banquet hall and on the dance floor. Very professional: we had a fun and relaxed New Year's holiday (as it is written in the tour program until 4 o'clock in the morning).

Organization of the entire New Year's holiday on "5".

Breakfast is too early in the morning (considering the late end of the New Year's banquet) - at 10:00. At 11:00 transfer to the recreation center "Rancho Club". Tourists were greeted by the folk group "Bud'mo".

Immediately guests are offered mulled wine, fish soup, barbecue, wings, horseradish and hot tea. Everything is tasty, satisfying and in sufficient quantity. But! At 11:30, i.e. 1.5 hours after breakfast and at such an accelerated pace. As stated, it was possible to shoot from a bow and crossbow. But only until 2pm. NO more fun, games or contests!!! Tourists wandered around the territory and got bored. Few remained in the hall and listened to the performance of the folklore ensemble. It should be noted that the artists gave 100%. But, of course, they could not entertain a hundred people for several hours in a row. In a word, the program of the second day was thought out and poorly organized.

And now about the worst, one might say - shameful - about the organization of the return transfer. The tourists were taken to the ranch by two buses. Things were left on the bus (both in luggage and on the ground). In accordance with the Information sheet, the departure was scheduled at 16:00 (although the tour program on the tour operator’s website indicates that the departure from the ranch will be at 19:00 and, given the transfer time to Kyiv, non-resident tourists took return tickets no earlier than 22 :00). But since the entertainment program was “not very good”, many became bored, the attendants arbitrarily postponed the departure time to 15:00!

Well, what the representatives of the Selena-Tour tour operator did next was at least not professional, but by and large criminal. Instead of placing tourists on the bus according to the lists, they suggested that they (tourists) take places on the bus in random order, while there are obviously more tourists than there are seats on the bus! They practically provoked a serious conflict in a large and not at all sober team. Men fought, cursed, women were nervous and afraid for themselves and their loved ones, and one woman almost got a heart attack: she and her husband were pushed out of the bus in which they arrived from Kyiv, in which their things were lying and their seats were. They were forced to transfer to the bus, which was supposed to bring them only to the Chernihiv bus station, and there, like, they would take a shuttle bus and arrive in Kyiv! It's good that it all ended, only with a spoiled mood and frayed nerves, but it could have been flaunted with injuries and calling the police.

Here is such a New Year's holiday with the tour operator "Selena-tour". It began "for health", and ended "for peace."




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