Author:
Date of purchase: 04 february 2012 Written: 11 march 2012 |
|
Travel agency: Селена-тур (Kyiv) Service type: экскурсионный тур |
I'll start by saying that I learned about the tour from a spam email with information about the tour to Krakow on March 8! The trip was just awful! At first, nothing foreshadowed anything bad, the benevolent leader, Tatyana, the drivers, presented as having driven the Earth hundreds of times along the equator. We left at 20.00. The neighbor's seat did not fold out, he called the driver, he confirmed that the seat was broken and did not fold out! Everything is fine! Stops were made at gas stations, where there are toilets for 1 person. And at one gas station, in general, only 2 people were allowed in. The leader, instead of giving the order to take people to another gas station, stood and smiled. At the border, they stood for 5 hours due to the fact that a foreign citizen (Cuban) did not deign to take the originals of the relevant documents. Why don't the company's employees know what documents to take? Further, upon arrival in Lancut, it turned out that the excursion was for zlotys. And in the description of the tour - in euros. Naturally, many did not have zlotys and we walked on the street for 2 hours. Then - the worst thing - the drivers strayed from the direct road to Krakow !!! and moreover, could not find a hotel!!! Moreover, we drove under the bridge, 2.5 m high, while the height of the bus was 3.1 m. As a result, we pulled back and organized a traffic jam. We arrived at the hotel from the 4th stop - the passenger helped! We drove - attention - day !!!! Garbage was never taken away! The leader, Tatyana, is a good person, she read poetry, told a lot, but she is not doing her job. She works in an office, not with people. Shame, the travel agency ruined people's holiday! Sorry for the time and wasted health! As long as we have such travel agencies, we will suffer and be second-class people. I won’t be surprised if the company’s license is taken away in the near future. Someday they'll hit! And I think they already ran into!