Travel agency review Сакумс (Kyiv)

We didn’t really have time to see anything in New Year’s Budapest and Vienna

Author:
Date of purchase: 29 december 2012
Written: 04 january 2013
3.0
Travel agency: Сакумс (Kyiv)
Service type: экскурсионный тур

My husband and I have been looking for a tour operator through which we will eat for a long time. We chose the New Year's tour in advance and most travel agencies do such tours. We stopped at "sakums" because they had bought train tickets. We realized that there would be problems immediately after payment. We were offered a discount, but we were informed about the places in the gallery after payment. 3 days before departure, we were informed about a change in the excursion program - which we were also not happy with because we were going to visit the largest oceanarium in Europe. The company said that it would be closed, but the site of the Oceanarium itself had all the working days!!!!!

2 days before departure. "Sakums" announced the transfer of our train from 15-00 to 11-00. And it was a working day! We got up early, got ready, and on the street our "Sakums" reported again about the transfer of the train to 12-30. We forgave and returned home. The day was ruined. For the second time, they collected everything that they forgot and moved towards the metro like OPPA! and again "Sakums", our departure was again postponed to 15-00. We were offended and in complete SHOCK. The company promised us compensation!

We got by train to Chop and we think - that's the border soon. But it was not there!! "Sakums" scattered people on different trains and the whole group went to pick up 4 people in Mukachevo. On which we lost a good amount of time. We stood at the border for a long time, which is why we didn’t have time to go to the Baths on the first day, and the excursion in Eger was generally ridiculous. Moreover, it was carried out in the dark. My camera captured only flashlights. The information came very quickly and I barely managed to understand the words of the guide. Due to lack of time, the excursion was limited to jogging in the center of Eger.

We realized it in time and decided not to conduct any more excursions with this company.

The rest of the days of independent walks were WONDERFUL!

We will never go through this travel agency again and we advise everyone NOT TO GO!!!!!!!!!!!!!!!




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