TRAVEL AGENCY REVIEWS ПОЕХАЛИ С НАМИ
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The manager Julia was in touch all the time, she works very professionally with clients. If we go, be sure to with "Let's go with us" →
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They stayed in touch with me throughout my trip. The airline gave us a snag, so we communicated with them constantly, and upon arrival we filed a complaint. It was written in the voucher that the plane was at one in the morning, and it was at one in the afternoon, i.e. We spent 12 hours at the airport, but this does not depend on the agency, but on the tour operator ANEX TOUR. →
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The girl is very pleasant, quickly picked up everything, prompted and designed. All liked it. We flew there and back on time. We flew without transfers, only on the way back it seemed like they still delayed the flight for an hour, but this is insignificant. →
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They waited a very long time for the plane, sat at the airport for about 8 hours, sent one code for food for the whole family, and he works 1 code for one person. the agency was not able to organize our holiday well, so I can’t give them a high rating. →
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I was purchasing a ticket for my wife and decided to seek help from this agency. Everything was good in terms of service, well done girls. Of course there was a slight delay in the flight, they changed the time. They promised to leave Lviv at half past nine, but left at half past two. But there were no more problems. They offered excursions at the place of rest, but my girls didn’t go anywhere, they like more passive rest. →
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From the comments - our child fell ill before leaving, they said, they asked if it was possible to transfer or return the money for the child, we were told no, as a result, we went without a child. This is the only downside. Flights and stuff were all good with no delays. Tours were offered but we didn't use them. →
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All was good. There were no delays or reschedules. There was a bad guide at the hotel, straight horror. And the agency was completely satisfied. →
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I liked everything in the agency, we were choosing a tour for a long time, we were worried about what we would like, what we wouldn’t like .. They showed everything, told everything, explained, a good girl worked with us. I do not remember who our tour operator was, but until recently we did not know what time the departure was. We knew approximately, but three days before departure, the time was changed and the airport was changed to which we arrived. →
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Everything was promptly drawn up and organized, there are no complaints against the agency, they worked just fine. Everything was normal and with transport, everything was on time and quite comfortable. Everyone was satisfied. Even on-site excursions were used and were impressed. →
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The guys in the agency reacted loyally, told everything, picked up the tour. Everything corresponded to what we heard about this agency, and most importantly, we did not wait long for a call back from them. Expectations were fully justified. I was told for the hotel, what are the pros and cons. And it really was. We had a flight delay, but it even played a plus for us. →
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