TRAVEL AGENCY REVIEWS ПИЛИГРИМ
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I recommend everything is great. Reliable travel agency. →
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The agent girl is polite, prepared everything in advance. Basically, we liked everything. There are no complaints about this agency at all. There were constant transfers and many times back and forth. We had a Join Up carrier, and now they have been saying lately that they have something with flights there. Just for the time being, and so in principle it is normal. →
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We had a wonderful agent Veronica. Firstly, she responded on a day off, these were pre-holiday days. She consulted absolutely at any time, when I asked a question, we basically corresponded with her. The person is very attentive, took seriously. We also had transfers of flights for a significant time (for example, if there was a flight during the day, they flew at night) both there and back, but this no longer depended on Veronica. →
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Already twice we buy a tour from them online, cheaper than in our city at the agency. Very comfortable and did not disappoint, thank you! And I trust their recommendations (thanks to Vitaly!) - I suggested the best! Chose me a good hotel and tour instead of 7, 9 full days. So, the probability that we will remain their customers is very high! I always look at their website - there are wonderful offers!. →
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We turned to this form for the first time, the girl Natavan very quickly picked up two options for 5 * hotels for us for $ 950 and $ 1200. The first option, as she said, is a good hotel, but it doesn’t reach the top five, rather 4, she added that her husband was there, he liked everything, but when she was there, she didn’t have enough kitchen. . →
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Wanted to buy a last minute tour on their website. In the chat, we were assured that the tour was up to date. I sent scans of my passport for booking, paid the invoice. Just paid, it turned out that the amount increased by 80 dollars. Allegedly, the operator changed, although half an hour ago everything was relevant. They asked them to pick up something alternative, nothing intelligible was offered. →
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I trust the pilgrim tour operator, but the last time there was a last-minute tour, I bought it on the site the day before departure, paid online, they called back only the next day !!!, they started checking the cost of the tour, they said that I allegedly entered my son’s age incorrectly, perhaps the cost will change - they brought me to a state of stress, they can return the money only with penalties ??? and I, like a stupid bun, can’t even prove anything - I entered all the data carefully according to their form, which comes only to them, but does not come to my e-mail. →
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Kyiv улица Георгия Тороповского, 2 (m. Darnitsa) 
(067) 1310333, (050) 2490333, (063) 1340333