One of the worst companies

In 2008-2009 I went on weekend tours with this company. Only 9 trips. each of them was organized superbly, no complaints. Agent Vika Nazaratiy is just super. You will come to her, she will lay out all the information, what to take with you, how to dress (if there are features), etc. She talks excitedly, her eyes glow, it is simply impossible not to go. Very kind and responsive. And then Vika left and everything changed. . . The girl is dumb, she doesn't know anything about objects. . . but ambition and rudeness are just beyond measure. Tried to go three times. . . Where they were going, the group was not going. . . At the same time, no one was going to call and warn about this. While she did not call (in the evening on the eve of the proposed trip). At the same time, it was initially stipulated that it was the girl who was supposed to call, and not me. Once I asked why she wasn’t calling, rudely stated that she had a lot of things to do without such calls. At the same time, it turns out that even though they have a schedule on their website where and when they will take the group, but in fact they go where they pick up. That is, if I want to go to Zaporozhye, and the group is recruited to Krasnokutsk, then I should not go to Zaporozhye, but to where there are more people. . and where I want, it doesn't matter. I haven't come across more bullshit. In general, in June they were going to Krasnokutsk and did not go, for a month the group did not gather. We switched sides and began to wait for a trip to Zaporozhye. . . to no avail. Then they wanted to Prokhorovka. . . and also a bummer. . . And every call to their company is rudeness, incompetence and outright rudeness.

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