Hell Journey

Just arrived from Bulgaria on September 17th. With Il-Tour and, sorry for swearing, the carrier BALKAN TRANS SERVIS! There are no censorship words to describe this HELLish "journey" back and forth! We have already written about the boors of Bulgarian drivers, frequent and lengthy breakdowns of old buses, absolute non-compliance with the timetable these unfortunate "buses". All this is TRUE!!! Plus our addition: while this "bus" was moving in Ukraine, the rear trunk opened and the luggage of one tourist fell onto the track, which was run over by a truck coming from behind. The damage is about 500 euros. The carriers did not even think of reimbursing! They said that they themselves were to blame - they closed the luggage compartment badly! Loading and unloading of luggage is carried out by the passengers themselves, and this is about 80 suitcases and bags, in the luggage compartment (which is at the level of a person’s chest) there is a complete mess, it is difficult to find your things and it is very difficult to climb the luggage compartment! tourists, do not repeat our mistakes: do not travel with IlTour until he changes the carrier! Especially do not take small children with you - for them it is a VERY HELL, they cry all the way, asking to go home - this is a VERY difficult test for them. as for an adult! After the end of the 2012 season, as the transfer driver who took me to Zaporozhye told me, the carrier was deprived of a license, but already in 2013 BALKAN TRANS SERVIS MYSTERIOUSLY (clearly how) received a license again and the entire 2013 season together with IlTour again they tortured and mocked the tourists!!!

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