Travel agency review Ильтур (Kyiv)

If you want to spoil your vacation - this is Iltur

Author:
Date of purchase: 06 september 2012
Written: 16 september 2012
1.0
Travel agency: Ильтур (Kyiv)
Service type: пакетный тур

Tour operators stop working with "iltur" in bus transportation.

Emotions are just overflowing! Hearing the word Iltur immediately arises anger and all that is negative emotions! It's impossible to describe everything. But briefly like this:

When boarding the bus, for 3 hours they were looking for travel documents, vouchers for settlement and insurance, which the drivers "stuck" somewhere and forgot that they received them. Thank you Boomerang Tour Odessa promptly promised that if the documents are not found, they will bring duplicates to the bus. Buses - scrap metal of the 90s.

About the trip in general.

to Bulgaria.

Everything is good, but at 4 am breakage. 20 km from the Bulgarian border.

12 hours in the field, in Romania, weak? The bus has become After 6 hours, the host Bulgarian side arrived and for another 4 hours tried to repair the dead scrap metal. No water, no food. How to explain to children at the age of 6 that there is no water and food in the field?!!! After all, at 13.00 we were supposed to be in Sozopol. It got to the point that we announced that if a replacement bus does not arrive within 3 hours, we will block the route to the Romania-Bulgaria customs and we will not let the transport through until the arrival of the Consul of Ukraine in Romania, the replacement arrived in 2 hours. Although it was necessary to do this so that everyone would know about Iltur in our and international news and the Cabinet of Ministers would draw the appropriate conclusions. On our statement, if we were "Germans" the bus was changed in 2 hours, the Bulgarians only hid their eyes. It is good that now is not the 90s and the probability of the arrival of "brothers" both Romanian and ours to the bus with very interesting offers is not high, although it is not excluded. Upon arrival in Bulgaria, overnight, incomprehensible transfers in Nessebar to dubious minibuses. If it were Turkey, then they would not agree for anything. What kind of minibuses, where are they taking us, where to look for us later? We decided to take a chance, because the Bulgarians are Slovenes, Thank God nothing happened.

And then a wonderful and unforgettable vacation! But all good things come to an end.

It's time to go home and for new emotions. After all, we are not allowed to relax at home or anywhere, so as not to lose shape.

To Ukraine.

The Bulgarians said that their buses are okay, and the Ukrainian ones are feces. It turned out that their buses are exactly the same as ours. At the request to turn off the air conditioner 10 times (Bulgarian drivers completely ignore the requests of passengers) because cold air blows from all cracks and meningitis is guaranteed upon arrival, they took pity. And when the gearshift lever jammed on the bus, Thank God on the Moldova-Ukraine border, and not earlier, and you can only go in 3rd gear, only after "very persistent requests" already in Ukraine, snarling at a raised tone (for a hundred there were very seriously warned that we should not talk like that, because the nerves are at the limit from their services) they brought us to AS Bolgrad. Before that, they tried to drop us off near the supermarket in Bolgrad, telling us (stupid) that this is the bus station in Ukraine. Further on the regular ones themselves for their money, whoever has them left. True, there was a choice to wait 8-12 hours for a replacement bus from Bulgaria or from nowhere.

Tour operators working with ILTOUR you endanger your customers and can ruin your reputation.

In Bulgaria, a wonderful holiday, excellent attitude of the local population and staff. Each time you purchase tours from such unscrupulous tour operators, you contribute to the formation of an opinion about Ukrainians, as people who do not care that they are deceived, earn money on them, and that we can be treated with impunity like cattle. An example for all of Europe and Honduras.




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