The truth about Detour, Donetsk

Good afternoon to everyone who reads these lines before the trip. And it's good that there is such a site. I will tell you about this company on the only experience, it is the last one. The family traveled to Bulgaria. Departure from Donetsk on June 22. Used the services of this company only for transportation. At first. On the morning of 22.06.11 at 7.00 the bus departs. Bulgarian drivers Stefan and Stilyan. Two accompanying Tatyana, I don’t remember the second one’s name. They smile very sweetly, but before departure it becomes clear that none of them is traveling with us. Only drivers! Well, the road there was still nothing, if you do not take into account that drivers cannot even read Russian. At the borders, passports were allowed in rows! But the way back is TIN! According to the information sheet, check out from the hotel 13-14. 00. They said that in a day at the reception there would be information when they would pick us up. During the day there was no information. With the help of the Pavlina hotel manager (Palma, Kranevo, Bulgaria), we call the Donetsk office (Saturday) and they tell us that everything is on schedule (13.00-14.00). Departure day. We are waiting for the reception. 14.00 - no one. I'm starting to get nervous. Again, with the help of the hotel manager, now we call this Tatyana's mobile (Sunday, the office is closed). She calmly informs us that the schedule has changed and we will be picked up around 16.00. As a result, my child was left without lunch. We were taken away at 16.30. There is no accompanying person. The bus is terrible! Drivers of the road do not know. At the Ukrainian border, the bus stalled. Have you ever seen tourists start a bus from a pusher? And I saw! You want to go home. I got lost in Transnistria. Then it turned out that the bus of this driver went to Vienna (very good bus, but for Ukraine they gave such a crap). On the way, I got into a fight with a passenger. Extremely unpleasant (due to stops). If there was an escort, this would not have happened! Thank God, we got to Donetsk by 22.00 the next day. Nobody met us. The tour company does not care in what composition the tourists returned. Three days later, I heard on the radio that a bus with Ukrainian tourists overturned near Burgas, one person died!. funds) And now the conclusion: this will happen as long as there are such tour companies as Detour, which do not care how and under what conditions Ukrainian tourists will travel! They also don't care about security issues. This is the truth and only the truth. Hope my review is helpful.

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