Hilton Ras Al Khaimah (Hilton Rassel Khaimah) is probably the most disgusting hotel in the UAE. Not only does it not attract 5 stars, a maximum of 3, it is located in the farthest emirate of Ras Al Khaimah, 100 km from Dubai, large-scale construction is underway on the territory of both hotels, beach and city, which will end no earlier than in 2 of the year. Builders look directly into the windows of the room, the water is dirty. Tour operators lie that the construction is over, do not believe it!
My wife and I purchased Vouchers to the UAE for the period from 11.04 to 22.04. 08, at the Hilton Ras Al Khaimah Hotel. The next day after our arrival, trousers from an expensive suit worth $1000 were stolen from our room. The hotel represented by Ghada Mahgoub (Front Office Manager) refused to respond to this situation and reimburse us for the damage!! ! We spoke with other Russian tourists, they said that their things were missing: one couple lost their nightgown, two other couples were stolen from the minibar, drank from bottles of cognac, boxes of chocolates were missing.
We checked our mini bar and it turned out that we also lost a box of chocolates and a pack of condoms disappeared from the table, which we consider the most disgusting from the Hotel staff. Upon arrival, we wrote a claim to the sending company "Pax", but still have not received any response, as well as from the receiving company "Planet tur"! But it is not so much the case of theft that is outrageous, but the blatant and indifference of the Hotel management to cases that disgrace its reputation and the disgusting disdain for Russian tourists.
We travel a lot and have been to different countries, including Arab and Asian, but nowhere and never have we lost anything, even if valuables were in a conspicuous place. If you don't want to ruin your vacation and donate some of your valuables to the hotel, don't stay at this hotel, even if you are offered last minute deals!
It is better to overpay a little and live in Sharjah than to spoil your mood for the whole vacation for your own money !!!
If you are interested in the details of this situation, write
My wife and I purchased Vouchers to the UAE for the period from 11.04 to 22.04. 08, at the Hilton Ras Al Khaimah Hotel. The next day after our arrival, trousers from an expensive suit worth $1000 were stolen from our room. The hotel represented by Ghada Mahgoub (Front Office Manager) refused to respond to this situation and reimburse us for the damage!! ! We spoke with other Russian tourists, they said that their things were missing: one couple lost their nightgown, two other couples were stolen from the minibar, drank from bottles of cognac, boxes of chocolates were missing.
We checked our mini bar and it turned out that we also lost a box of chocolates and a pack of condoms disappeared from the table, which we consider the most disgusting from the Hotel staff. Upon arrival, we wrote a claim to the sending company "Pax", but still have not received any response, as well as from the receiving company "Planet tur"! But it is not so much the case of theft that is outrageous, but the blatant and indifference of the Hotel management to cases that disgrace its reputation and the disgusting disdain for Russian tourists.
We travel a lot and have been to different countries, including Arab and Asian, but nowhere and never have we lost anything, even if valuables were in a conspicuous place. If you don't want to ruin your vacation and donate some of your valuables to the hotel, don't stay at this hotel, even if you are offered last minute deals!
It is better to overpay a little and live in Sharjah than to spoil your mood for the whole vacation for your own money !!!
If you are interested in the details of this situation, write
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Relax in the city Hilton
- A week in the desert
- For me, the rest turned out to be a fairy tale, I am still under the impression
- The hotel is wonderful
- Hilton Ras Al Khaimah
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