In general, the hotel is good, but there are nuances that need to be worked on

Written: 18 july 2018
Travel time: 22 june — 1 july 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 9.0
Food: 7.0
Amenities: 8.0
In general, a very positive place, good territory, sea, staff.

But there are such nuances:
1. It would be necessary to introduce labels for dishes - spicy not spicy, fatty not fatty. Half of the dishes are very spicy and it is not clear what you take until you try it. The children's menu has only 2-3 dishes, salad and ice cream, not very diverse. Breakfast is always the same. You won't leave hungry though.

2. Drinks are paid even with the Full board system. They say that this is the rule for all hotels in the UAE. Although juices and coffee for breakfast are free, the rest of the time (with full board) - for a fee. Compared to Turkey, Egypt, Spain, it's not an understandable limitation. The difference between Full Board and All Inclusive is about $100 per person per day. It does not make sense to take All Inclusive if you are not going to drink alcoholic cocktails all day and night.

3. One day there was a terrible cleaning.

Our housekepper Abu had a day off, he was replaced by some obviously idle guy, he did the cleaning somehow, forgot to put water on, change towels. It turned out later that Abu was training for a promotion - he was trained as a receptionist (a very commendable system for nurturing personnel, but the staff that replaces such valuable personnel must also be trained).

4. It’s not clear why they inflate a big trampoline with slides in the morning and don’t let children on it until the evening, and in the evening they let them in, but the trampoline itself gets so hot in the sun that it’s impossible to ride and jump on it : ) This is something ill-conceived in a hotel .

5. I don’t see the point in taking additional Bay club services (a separate restaurant with the same food, a separate pool, beach, etc. ). The whole party in the main pool and on the pirate ship, the food is the same. It makes no sense to overpay, it's just boring on an empty separate beach and pool. The sea is the same. Values ​ ​ in addition there are no services.

7.
Swimming in the sea and all sorts of activities only until 19-00 (there were at the end of June). Then it gets dark and it is forbidden to swim, although at this time it is best to swim, it is not so hot.

What we liked:
1. Cookie service - a great management idea, you can ask for warm cookies at any time. Children and adults are given free of charge in any quantity at the reception.

2. Lots of activities - from futsal, big chess, small and big tennis, funny mega-darts (with sticky hairy balls that you have to knock down with a long stick to get it), to all kinds of water activities (jet skis, buns and etc. ).

3. The sea is very warm 28-32 degrees. All living creatures - crabs, fish, starfish. True, the swimming area is fenced, you can’t swim everywhere. But be sure to take a mask, it is interesting to dive there, if you get close to the stones, then there are a lot of living creatures. Ideally, swim at 5-00 - 7-00, when the Life Guard is still sleeping.

4. Very green area.
Take a room in the Villas block (villas, Deluxe Sea View, this category was called by us) be sure to be on the first floor - there will be a terrace with a personal exit to the green area with palm trees and grass: it is very pleasant to walk and the children are completely delighted, somersault, roll.


5. Excellent pirate ship - 4 water slides (two smaller, two larger) for children 2.5 - 12 years old. Adults with small children are also allowed to ride (child in arms).

6. Liked the staff in general. Indians, Thais, Kazakhs, Ukrainians, Russians, Pakistanis, Africans serve - everyone is smiling, very friendly to children, playing with cars, entertaining in every possible way, helping parents.

7. I liked All inclusive - we were given half a day by mistake (we wore brown bracelets), we used the services to the fullest. Including they bring and take from the room to the reception restaurant by typewriter (for those who are lazy or who may be injured, it is very useful).
Delicious cocktails (not like in Egypt with fig water or a lot of ice), they don’t save, they put everything honestly, pour it to the rim of the glass : )

8. I liked the embankment across the road from the hotel, colored fountains in the same place, a large playground. It's nice to walk here in the evening.

9. There is a Zoom Market supermarket 10 minutes walk from the hotel (on the territory of the Rixos hotel), the prices are very affordable. We found here our President sour cream, Lactonia yogurts and Ukrainian kefir! : ) Opposite our hotel, two more eateries were opened - shaurmyashnitsy. Mostly locals hang out there.

10. It is best to take a taxi or rent a car, it will be cheaper. It turned out to be an expensive trip from Dubai by car (VIP class, Porsche Cayenne) $100, by taxi from the hotel to Dubai $45-50 (car class Toyota Camry). Drive 1 hour. It takes 2.5 hours to drive to the mosque in Abu Dhabi, consider further for yourself. But this is for those who like to ride information. The hotel provides a free transfer on the day of arrival and departure.
In general, the rest was a success, we swam in the sea, rolled on the slides. But in June-August it is very hot and high humidity, keep in mind, it will be like in a sauna.

Have a good holiday everyone!
Translated automatically from Russian. View original