Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
7.0
Cleanliness:
9.0
Food:
9.0
Amenities:
7.0
Overall a very very good hotel.
Upon check-in, however, we were told that the rooms were not yet ready (despite the fact that we arrived after 14.00), when we began to resent, they offered free tea / coffee, late check-out from the room, free wifi in the room (in some reviews They wrote that there is free wifi in the rooms, but this is not the case or it accidentally "catches" from the reception in some rooms). One number was ready in 30-40 minutes, the second in an hour. About wifi - free is very slow, and paid is insanely expensive.
We lived in a room in a villa, the room is large, very beautiful, everything is new, corresponds to the description of the hotel and photo.
The hotel has a large beautiful, well-groomed territory.
Animation - well ...like that ...Although I have not yet seen a really interesting animation for an adult))
Yoga - one name, but they try. )) After dinner, the young ladies sang, it was well audible on the beach.
The food is excellent quality, great selection.
Perhaps the downside is that they did not change the assortment for breakfast, although with such a large selection, you can choose different things.
If you do not have "all inclusive", for information - in the hotel restaurants prices are high (salads from 45 dirhams, main course - from 55-60), if converted at the current rate. And besides the restaurants of the hotel there is nowhere else to go.
Big plus - few Russians! By the end of the holiday, they probably became a little more, but tolerable. By the weekends, more local Arabs come. But this is not Egypt, they are completely different.
The hotel is located on the seashore, but very, very far from civilization, that is, if you need a quiet, relaxing holiday - this is here, if you have not been to Dubai, Abu Dhabi before - it is far and expensive to travel. A taxi to Dubai costs from 180 dirhams (depending on the destination). There is a transfer from the hotel, in my opinion, 120 dirhams, but since there were 4 of us, we got a taxi per person cheaper. Basically, the problem is in the transfer back, because.
taxi drivers from Dubai don't really know the way (because it's a different Emirate, far away, a new hotel, etc. ), and you pay according to the meter, then if the taxi driver doesn't know the way, that's your problem. Once we had such an unpleasant situation. Pay attention to which car you are getting into, i. e. it should be an official taxi with the "requisites" of the driver, company phone numbers, etc. on the "torpedo" of the car, say that you know that the payment is by the meter, but last time you paid ___ dirhams, then the taxi driver is less tempted to drive you in circles. It may be better to arrange a return trip with a taxi driver who will take you from your hotel.
From the hotel there is a free transfer (according to the schedule, you can take it at the reception) to the nearest shopping center - Hamra Moll. The shops there are different, there were no discounts (in April), the prices are very high when converted at the current exchange rate. There is a good grocery supermarket, pharmacy.
Service at the hotel.
Not unequivocally: on the one hand, everyone is super polite, but the slightest question that goes beyond the standard framework causes difficulties and takes a lot of time. For example, when I needed to send medical insurance by e-mail to an insurance company, for some reason it took a lot of time to search for a scanner and try to send an e-mail, and after 15 minutes I was informed that the scanner was not working ...Yes, I found a way out (I photographed the document in parts with my phone and sent it by e-mail), but somehow strange.
Then one person left us earlier than the rest, so the transfer issue was resolved for a long and strange time - for some reason the Indian could not understand how it was, one person leaves earlier)) we repeated several times, but realized that it was useless, explained to another person at the reception, he understood, but he walked for a very long time, called, told someone else all this ...As a result, after 20 minutes we were informed that the transfer had not been paid for, the hotel offered us a taxi for 250 dirhams. We called our travel agency, the agency sent a confirmation in 5 minutes and the issue was resolved. It is not clear what they found out in the hotel for 20 minutes.
When checking out, they included the bill for the mini-bar, although we did not use it)) When they reported this, the amount was removed.
Upon check-in, however, we were told that the rooms were not yet ready (despite the fact that we arrived after 14.00), when we began to resent, they offered free tea / coffee, late check-out from the room, free wifi in the room (in some reviews They wrote that there is free wifi in the rooms, but this is not the case or it accidentally "catches" from the reception in some rooms). One number was ready in 30-40 minutes, the second in an hour. About wifi - free is very slow, and paid is insanely expensive.
We lived in a room in a villa, the room is large, very beautiful, everything is new, corresponds to the description of the hotel and photo.
The hotel has a large beautiful, well-groomed territory.
Animation - well ...like that ...Although I have not yet seen a really interesting animation for an adult))
Yoga - one name, but they try. )) After dinner, the young ladies sang, it was well audible on the beach.
The food is excellent quality, great selection.
Perhaps the downside is that they did not change the assortment for breakfast, although with such a large selection, you can choose different things.
If you do not have "all inclusive", for information - in the hotel restaurants prices are high (salads from 45 dirhams, main course - from 55-60), if converted at the current rate. And besides the restaurants of the hotel there is nowhere else to go.
Big plus - few Russians! By the end of the holiday, they probably became a little more, but tolerable. By the weekends, more local Arabs come. But this is not Egypt, they are completely different.
The hotel is located on the seashore, but very, very far from civilization, that is, if you need a quiet, relaxing holiday - this is here, if you have not been to Dubai, Abu Dhabi before - it is far and expensive to travel. A taxi to Dubai costs from 180 dirhams (depending on the destination). There is a transfer from the hotel, in my opinion, 120 dirhams, but since there were 4 of us, we got a taxi per person cheaper. Basically, the problem is in the transfer back, because.
taxi drivers from Dubai don't really know the way (because it's a different Emirate, far away, a new hotel, etc. ), and you pay according to the meter, then if the taxi driver doesn't know the way, that's your problem. Once we had such an unpleasant situation. Pay attention to which car you are getting into, i. e. it should be an official taxi with the "requisites" of the driver, company phone numbers, etc. on the "torpedo" of the car, say that you know that the payment is by the meter, but last time you paid ___ dirhams, then the taxi driver is less tempted to drive you in circles. It may be better to arrange a return trip with a taxi driver who will take you from your hotel.
From the hotel there is a free transfer (according to the schedule, you can take it at the reception) to the nearest shopping center - Hamra Moll. The shops there are different, there were no discounts (in April), the prices are very high when converted at the current exchange rate. There is a good grocery supermarket, pharmacy.
Service at the hotel.
Not unequivocally: on the one hand, everyone is super polite, but the slightest question that goes beyond the standard framework causes difficulties and takes a lot of time. For example, when I needed to send medical insurance by e-mail to an insurance company, for some reason it took a lot of time to search for a scanner and try to send an e-mail, and after 15 minutes I was informed that the scanner was not working ...Yes, I found a way out (I photographed the document in parts with my phone and sent it by e-mail), but somehow strange.
Then one person left us earlier than the rest, so the transfer issue was resolved for a long and strange time - for some reason the Indian could not understand how it was, one person leaves earlier)) we repeated several times, but realized that it was useless, explained to another person at the reception, he understood, but he walked for a very long time, called, told someone else all this ...As a result, after 20 minutes we were informed that the transfer had not been paid for, the hotel offered us a taxi for 250 dirhams. We called our travel agency, the agency sent a confirmation in 5 minutes and the issue was resolved. It is not clear what they found out in the hotel for 20 minutes.
When checking out, they included the bill for the mini-bar, although we did not use it)) When they reported this, the amount was removed.
Translated automatically from Russian. View original
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