Well, not five!

Written: 26 january 2019
Travel time: 9 — 23 january 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 4.0
Food: 4.0
Amenities: 3.0
Good day. I hope my review will help many tourists
Just returned from this hotel. We flew with the tour operator Anex. No complaints about them. Arrivals and departures were on time. Well, almost on time. 20-30 minutes delay is nonsense.
So upon arrival we were met by representatives of the tour operator. We had a transfer, but we sat for an hour before it turned out that the second couple simply did not arrive. The driver did not even think to take the luggage, walked ahead and turned the keys (probably imagined himself as a local in front of some tourists). Well, we've arrived and it's okay
They settled us immediately, although the time before check-in was still 3 hours. We also got lunch without any problems, but the bracelets were given out (for drinks) only at 3 o’clock

The room is sooo tired, and the hotel itself as a whole, too. All scratched and shabby. True, everything worked, tea and coffee in the room, wf, Russian channels (the TV does not turn on after 12, the volume is limited), linen and towels were changed daily and everything was new and of high quality. The bed is comfortable. Dressing gowns (5? stars? ) - no!
Now about nutrition. Quite not bad, varied (except for breakfast) and more or less high quality. There were seafood and fish for lovers. Very well cooked lamb and good beef. It was possible to make a salad yourself, a large selection of both ingredients and dressings. We had all inclusive and there were no problems with drinks, both alcoholic and non-alcoholic.
There are two "points" of drinks on the beach. Alcohol and cocktails only on the menu, the most unpretentious. Good alcohol costs "good" money. Just incredibly high prices. Homemade wine that is on the menu is absolutely impossible to drink. Worse, I have never tried. Again, all this "pleasure" is only until 6 pm. Then pay. But in the lounge all this is served until 23. For me it was very strange. In one place you can, in another you can't. Why? ! No answer
The staff is friendly (in places). Restaurants often confuse orders regardless of the language in which you ordered. Incredible number of small children! So couples without children, be prepared to be sprinkled with sand, sprinkled with water, or “padded up” with a ball in the fifth point (at best). It is almost impossible to sit at dinner. Parents wish the banquet to continue, but, oddly enough, the kids, tired during the day, do not share their desire. The cry is constantly and everywhere.
The beach and the sea are good if cleaned a little. Many shells and stones at the entrance to the sea and on the beach.
In any hotel you can find both pluses and minuses. There are more minuses in this hotel and it does not correspond to this money. Max 3+
I was very surprised by the rave reviews on this site. Just unbelievably surprised. People! Where have you rested before if this is paradise and delight ?!
PS. Take enough cigarettes with you. (no one checks at the airport). The hotel price for a pack of 34 h. You won't be saved.
Translated automatically from Russian. View original