отель для русскоязычных hotel for Russian speakers

The hotel "KHABTUR GRAND AND SPA" is beautiful, and quite cozy, clean, well-groomed territory, BUT.... we were brazenly robbed while we were having breakfast, literally on the first morning of our stay there. this is how our terrible 5 days of rest began ((( how long we stood at the hotel reception asking to invite the administrator, how many hours we sat in the lobby waiting for at least someone to come to us, then empty promises of incomprehensible people in ties... probably they appreciated the situation that in 4 days we will leave their country and decided to play for time, every day they promised us a new investigation, but nothing was done. There is no management in the hotel, no interest in the guests of the hotel. Everything is fine, as long as nothing happened to you there, further.... You are enemy No. 1, even at the reception the girls abruptly forgot Russian and said that they did not know the police number. How to protect your rights in this case??!! ! Staff - Thieves - Pakistanis or Indians, and they did everything professionally! this is a well-established scheme, because people come there not only for the azure sea, but also for shopping. I agree that we are to blame for not using the safe right away, but you must admit that even if you accidentally leave the room and forget your portmanteau in the room, this is not a reason for such low treatment of you. Be vigilant in everything! ! especially during the holidays!