Отел 3-х звездный, а не 4-х как оформляют в документах 3-star hotel, not 4-star as they make out in the documents

We flew to Dubai from tour operator Biblio Globus! We were met at the airport right away, but we stood on the street for half an hour and waited for the bus to arrive! The bus turns on the disk, the meeting person does not speak himself, everything is already recorded on the disk. We got to the hotel, the bus stopped and they showed us with a finger what kind of hotel we were. No one came with us, we did the rest! 1. We chose this hotel together with the managers of 1001 tours! According to the photos and description, everything was fine! The check-in happened instantly, they charged us 100 dirhams for 10 nights (you pay taxes to the state). We went up to the room - the rooms are clean, but very dark, there is little light! Air conditioners work well! The tea set that they write about in all rooms was for a fee, but there is a kettle in all rooms. On the first day there was no toilet paper in the toilet, then they brought it after our request! The rooms are cleaned every day! The staff at the hotel does not speak Russian at all! The hotel has 4 clubs of different nationalities (Arabic, Iranian, etc. ).
The location of the hotel is good, everything is nearby - shops, shopping centers, restaurants, pharmacies, and the most important metro station is nearby - Al Rigga.
The food at the hotel is not bad, but you get bored with the same thing every day! From fruit every day, watermelon, along with it one day a banana, the other day pineapple and oranges. Different salads, cake and croissants every day for breakfast. Drinks only juice, tea and coffee.

By the way, in December, nothing worked at the hotel on the 6th floor, the pool was closed for repairs, the gym was closed for repairs. Although no one warned us about this!
We had HB food - breakfast and dinner, we arrived at the hotel and were told that there was no dinner at the hotel at all, there would be only breakfast and lunch.
From the hotel at 9 am, the bus takes people to the beach, and at 13-00 comes for people. The beach is paid - entrance is 5 dirhams, sunbeds are paid 15 dirhams. Monday and Wednesday are women's day, men are not allowed to go to the beach...
In general, we liked everything, because we were only at the hotel at night, we came to sleep, the rest of the time we walked around the city, shopping centers and went on excursions!