Сотрудники не выполняют свои прямые обязанности. Employees do not perform their direct duties.

from 10.10. 14 to 12.10. 14 he rested in the Literary Fund. I must say that this was not my first visit to this boarding house. Last time I liked everything and it was pretty worthy. Therefore, when the conversation again turned on where to go to relax for the weekend with friends, the choice naturally fell on the Literary Fund. On the day of arrival on October 10, having received the keys to my 412 room, I, satisfied and tired, went to put myself in order. Everything was good so far. After dinner, returning to the room, I saw a whole “sea” of water in the bathroom. Indeed, there was a lot of water, only that it did not overflow through the interior threshold. Immediately contacted the front desk to the administrator with a request to eliminate this disgrace. I was promised that they would do everything. And with a calm soul I went for a walk, returning after a walk, to my horror I found that the picture in my room had not changed, the water had not changed as it was and it was. It was already the evening before dinner, I again turned to the administrator with a description of my problem and a request to fix it. To which I again received a promise that a maid would be sent to my 412 room. Hoping for the decency of the staff, I again went to enjoy my vacation. Returned to the room after midnight and do not believe it again in the bathroom, nothing has changed. Here my indignation knew no bounds, but since I am a cultured and patient person. Again I went to the administrator, who was not there. I rang the bell at the front desk, but the receptionist didn't come out. On the contrary, a man came out from a dark corner with an iron rod in his hands and, patting it on his other hand, asked what I wanted. I replied that I wanted to see the administrator. To which he replied that she was sleeping. The man answered the request to wake the administrator with rudeness, but then the administrator woke up to the noise and came to her workplace. She asked me why I was unhappy. It took me to state the essence of my problem again. The answer was received that the maid was sent to my room and allegedly cleaned everything. I was asked to go together to my room so that the receptionist would make sure that my bathroom was full of water and no one cleaned it. The administrator refused me this and began to be frankly rude. A security guard, an elderly man, ran up to this noise and began to provoke me into a fight, pulling on my sleeve and pushing me away from the reception desk. Threats to call the police rained down on me, I did not mind and suggested that the staff of the boarding house do it. Then another employee of the boarding house came running to our cries, as it turned out later, it was a plumber. Which I have so long and in vain asked to be sent to my room. He agreed to come with me to the room together. The breakdown was fixed in 2 minutes. After we went back to the hall, the maid was finally found, who nevertheless was sent to my room and cleaned the bathroom. This incident was almost over. But I was very struck by the complete failure of the staff to fulfill their duties and terrible rudeness. I won't go back to this hostel and I won't recommend it.