A lot of lies in the description, terribly far from the sea, mice, mosquitoes and a cement plant nearby

Written: 1 august 2015
Travel time: 6 — 11 july 2015
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 3.0
Food: 2.0
Amenities: 2.0
At the entrance (settlement), the administrator (Nika) took an advance payment immediately for all days of stay (11 nights). Didn't give out any documents, receipt too. When asked what we would do if we suddenly had to leave earlier, she promised that the money would be returned in proportion to the remaining days. As a result, the hotel owner scammed us for money (more on that below). So don't pay in advance! Or ask for a written receipt and all money-back guarantees in case you need to leave early. And then you will lose your money. But even then, it's at your own risk. It is better not to deal with dishonest people at all.

The guest house is located NOT in the city of Gagra, but in the PSAHARA VILLAGE.
In general, without your car there is nothing to do there. To get to the sea and to Gagra (and back) by public transport - 40-60 minutes one way. Taxi to Gagra - 200-300 rubles one way.

To the road where you can take a bus or a minibus, you will walk along the village broken roads for 15 minutes (1 km. ): https://clck. ru/9Yzn2
It is especially interesting to get back this way in the evening, because no lights and lighting are provided.
For the same money, we found the best quality housing in the city of Gagra itself, 2 minutes from the sea (150 meters - maximum).
P. S. All the taxi drivers who took us to the hotel expressed wild amazement: "Why did you get so far? Why? It's terrible! "

The description on the site says "Villa Monte Gagra is located 1.5 km from the Black Sea beach. " LIES! If you open Google or Yandex maps and lay a straight line from the hotel to the nearest sea line, you get 2 km. 900 m. This is in a straight line! That is, by helicopter. On foot, you will walk all 4-5 km along abandoned streets, deserted paths, because there is no straight and intelligible road. And it certainly doesn’t smell of any 1.5 km there - just lies, lies and enticement.
See for yourself: https://clck. ru/9YzmF
WiFi - one name, because it practically does not work. Distributes 3G from one SIM card to the entire hotel. If you want to wait 2-4 minutes for the Yandex page to load, then such WiFi may be suitable for you. I had to buy a personal SIM card so that I could do at least something.

On the first night in the bathroom / toilet, a meeting with a mouse took place. Mice run right along the stretch ceiling all night. They squeak and trample. A very unpleasant neighborhood. This also speaks of the cleanliness and sanitary condition of the house.
By the way, according to the opinion (and words) of the owner himself (Vyacheslav - aka Slavik Chkatua): "mice do not bother anyone, they are the same as people. " You can listen to the audio recording of these words of the hotel owner here: https://clck. en/9Z27n

Bed linen and towels were never changed for 5 days and 5 nights.

After five days of living, we decided to move to the city, closer to the sea, because spending 2 hours with a two-year-old child (and if you go to the sea twice a day, then all 4 hours) is, of course, inadequate.

We asked us to calculate, accept the room and return the money for the remaining days of stay (6 days for 1500 rubles = 9000 rubles). However, the administrator (Nika) said that she does not influence anything at all and nothing depends on her (therefore, in no case do not give her money - otherwise you will never return it). And the owner of the hotel rudely refused to return the money to us, referring to the fact that our room was booked for the entire period and we must pay for it 100% even if we don’t stay a single day more at the hotel (i. e. , in fact - without the provision of accommodation services, a person charges 100% of their cost).

You can listen to what the administrator says here ("We have a problem with the return"): https://clck. en/9Z28D
And here you can listen to the very "hospitable Slavik" ("We will definitely not return the money to you"): https://clck. en/9Z28Z

And Vyacheslav positions himself as a deeply believing Orthodox Christian. Where in the Bible God teaches himself to behave like this - I find it difficult to answer.
We wish Vyacheslav to live by faith and conscience and treat people with kindness and care. Especially if they are guests of his hotel. Especially if it is a family with a small child. Otherwise, many people may have an opinion that Abkhazian hospitality is just like it is here.
Translated automatically from Russian. View original
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